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Bilingual (Mandarin) Community Outreach & Enrollment Specialist,
The organization offers a competitive total rewards package, reflecting a commitment to its team members:
Base pay starting at $75,000/year + uncapped commission structure and equity!
A mission-driven Healthcare / Health Services organization focused on providing life-extending, holistic care to vulnerable seniors through an innovative model is seeking a dedicated and relationship-focused Healthcare Sales Specialist.
This role is a critical part of the Marketing, Outreach, & Enrollment (MOE) team, serving as the primary driver of enrollment success. The specialist acts as both a community representative and a guide, building trust-based relationships to connect seniors and caregivers with life-changing Program of All-inclusive Care for the Elderly (PACE) services, allowing participants to live safely in their homes.
Mission-Driven Work: The focus is on connecting vulnerable seniors with necessary, life-changing care, not a high-pressure, transactional "hard sell."
Relationship Focus: You will build genuine, ongoing relationships with seniors, caregivers, and community partners rather than chasing one-off sales.
Community-First Approach: Success is driven by proactive, face-to-face outreach and engagement with local organizations, events, and community leaders, minimizing reliance on cold-calling.
The specialist will coordinate and initiate field-based outreach and engagement activities to drive qualified leads and participant enrollment:
Identify opportunities to collaborate with community organizations to generate qualified leads and potential enrollments.
Establish and maintain relationships with key community partners and leaders, including senior centers, assisted living facilities, food banks, churches, and other community-based groups.
Develop and implement monthly marketing plans in collaboration with the MOE Director to consistently achieve enrollment metric goals.
Serve as an educational resource, providing clear and comprehensive information regarding the program’s holistic care model to community referral sources.
Health Coverage: Full medical, dental, and vision insurance.
Time Off: Generous work/life balance including 17 days of Personal Time Off (PTO), 12 observed holidays, and 6 sick days annually.
Retirement: 401K savings with a company match.
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