Job Title:  Account Manager                                  

Reports to:  Area Sales Director

Position Summary

The Account Manager (AM) is responsible for driving the adoption, optimization, and clinical utilization of the platform within healthcare settings. This individual will work closely with internal teams, healthcare providers, and external partners to develop and implement strategic programs that enhance the platform’s impact on patient care. The role requires a blend of clinical knowledge, business acumen, and strong relationship management to drive program success and increase utilization across key markets.  This role responsible for achieving sales revenue goals within their defined territory, as well as working collaboratively with other commercial team members and cross functional departments to achieve corporate objectives.  This individual will serve as the point person for sales support and program management for all the company's technologies.  The Account Manager will be responsible for developing and executing business plans, leading clinical and technical product demonstrations, post sales installation, support, and adoption.

Key Responsibilities:

Program Development:

·       Lead the development and execution of strategic programs to support the adoption of the System in clinical environments.

·       Identify and create pathways for new clinical applications of the platform, working in collaboration with R&D, product management, and clinical teams.

·       Assist in the design of training programs and resources for healthcare professionals to ensure effective use of the platform.

·       Coordinate pilot programs and gather feedback from healthcare institutions to refine the platform’s features and usability.

·       Develop KOL’s and centers of excellence as reference sites and speakers.

Program Launch:

• As System Sales close, work with ASM to be introduced as the Company “post-sale” point of contact.  
• Lead new program launches, consistent with Map2Mastery, in collaboration with education, operations, marketing and reimbursement.
• Attend and support on and off-site physician and staff training sessions.  

Utilization Growth:

·       Drive initiatives to increase the utilization of the System's Platform in existing customer sites by analyzing usage patterns and addressing barriers to adoption.

·       Develop metrics and KPIs to track platform utilization, working closely with clinical and technical teams to identify areas for improvement.

·       Create outreach programs and tools that educate and engage healthcare professionals on the benefits and capabilities of the platform.

Stakeholder Engagement:

·       Build and maintain strong relationships with key opinion leaders, clinicians, hospital administrators, and other stakeholders to foster platform advocacy and collaboration.

·       Serve as the primary point of contact for institutions looking to expand their usage of the Company's Platform.

·       Partner with sales, marketing, and business development teams to align utilization efforts with broader company goals.

Cross-Functional Collaboration:

·       Collaborate with marketing to develop educational content, case studies, and promotional materials that highlight the platform’s value.

·       Work with the clinical team to ensure compliance with regulatory standards and best practices in clinical care.

·       Liaise with product development teams to provide user feedback and influence the future roadmap of the Company Platform.

Market and Competitive Analysis:

·       Conduct ongoing analysis of market trends, customer needs, and competitor platforms to identify opportunities for program development and growth.

·       Utilize insights to propose innovative strategies to stay ahead in the market and enhance the competitive positioning of the Company Platform.

Position Expectations:

·       Must develop and maintain expert level clinical, technical, and business competency.

·       Demonstrate a firm grasp of industry & target market trends and develop strategies to stay ahead of the competitive alternatives.

·       Develop and execute quarterly business plans which achieve revenue targets within the assigned geographical territory.

·       Maintain a detailed, frequently updated, and strategic business plan for the territory.

·       Present realistic sales forecasts to sales management on a consistent basis.

·       Lead product clinical & technical demonstrations to ensure eventual sales and adoption of HistoSonics technologies.

·       Develop relationships with clinical, economic, and strategic stakeholders’ champions to understand customer needs

·       Implement post sales installation, implementation, and adoption protocol in collaboration with the sales team and service team to achieve the desired business objective of the deal.

·       Support new customers in clinical adoption of Companys technologies.

·       Work with the customer to ensure customer can achieve clinical proficiency and overall customer satisfaction resulting in optimal outcomes & adoption.

·       Participate in business development and educational activities such as at trade shows and industry meetings.

·       Will comply with all regulatory and AdvaMed guidelines for all pre and post commercialization activities.

Qualifications

To perform this role successfully, an individual must demonstrate regular, predictable attendance and be able to meet each expectation at a satisfactory level.  The requirements listed below are representative of the knowledge, skill, and/or ability necessary for satisfactory performance.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications:

·       Bachelor’s degree in healthcare, business, biomedical engineering, or a related field. Advanced degree preferred.

·       5+ years of experience in medical device, healthcare technology, or clinical program development.

·       Proven track record in driving utilization of healthcare products, ideally within imaging, robotics, or therapeutic devices.

·       Strong understanding of clinical workflows and the needs of healthcare professionals.

·       Excellent project management, organizational, and communication skills.

·       Ability to travel for site visits, stakeholder meetings, and conferences as needed.

·       Demonstrated success building and maintaining strong sales.

·       Must be able to meet all hospital credentialing requirements, including but not limited to, background check, drug screen and certain immunizations.

Other Required Knowledge, Skills and Abilities:

·       Consultative sales experience working in complex multi-stakeholder processes.

·       Results/action oriented and drive to achieve/compete.

·       Demonstrated ability to think and act strategically, considering both short- and long-term impact.

·       Curious, driven to achieve, and willing to challenge and ask thoughtful questions.

·       Excellent verbal and written communication skills.

·       Demonstrated ability to positively manage working relationships.

·       Ability to work independently, with minimal supervision, as well as with others.

·       Strong customer service skills.

·       Exceptional personal initiative and desire to drive continuous improvement.

·       Clinical and technical knowledge

·       Stakeholder relationship management

·       Program development and execution

·       Market analysis and competitive strategy

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, generally 7:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Work Environment

This position operates in a field-based sales territory environment. This role requires a personal vehicle for field travel with a valid Driver’s License, a monthly car allowance will be provided for the use of the personal vehicle for work role.

Travel

This position requires travel within the assigned geographical sales territory up to 75% of the time with

frequent overnight hotel stays.