Technician, Field Engineer

Our client is a global, leading provider of consumer, business-to-business and industrial digital imaging solutions. 

They are currently seeking an Engineering Technician IV for their Hillsboro, OR location to support their semiconductor equipment. This is an exciting opportunity to be on the cutting edge of technology and join a dedicated team enabling new technology to improve processes in a pre-production environment.

Responsibilities 

• Check and maintain equipment within factory standard specifications of system equipment
• Instruct customers in the operation and maintenance of the system equipment
• Serve as company liaison with customer on matters for assigned projects (i.e. installations and major component replacements)
• Perform complex repair maintenance or unit replacement according to factory procedures independently and with others
• Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations
• Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance
• Maintain accurate documentation of activity and provide periodic reports
• Conduct training for customer personnel ensuring proficiency of service and operations
• Work with other technicians in the field to troubleshoot and service equipment

Qualifications

• Bachelor's degree in electrical or mechanical engineering or equivalent experience (i.e. technical training, military training or technical school) plus 5-7 years of related experience
• Experience in the litho space highly preferred
• Knowledge of Linux operating system is preferred for operating and troubleshooting the system
• Minimum 3 years of experience in a related field (i.e. semiconductor manufacturing equipment)
• Hands on mechanical skills required
• Hands on experience with electronic testing tools required
• Able to work on equipment alone and work with other engineers as a team player under challenging situations
• Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus
• Excellent trouble shooting skills, verbal and written communication skills
• Customer support experience is a plus
• Must be able to travel and work flexible schedules
• May require International and domestic travel (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
• The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

We are providing the anticipated rate for this role: $39.40 - $59.00 hourly