Medical Assistant – Job Summary

The Medical Assistant supports patient care and daily clinic operations by performing both administrative and clinical duties. This role requires strong communication skills, attention to detail, and a patient-centered approach.

Key Responsibilities

• Greet and interview patients; verify medical history and reason for visit

• Record vital signs (blood pressure, weight, temperature) and update patient charts

• Maintain patient confidentiality and accurate documentation in the EMR

• Prepare exam rooms and assist with minor procedures and physical exams

• Administer injections and medications under provider supervision

• Collect and process lab specimens; assist with phlebotomy and basic testing

• Monitor patient condition and report changes or concerns to providers

• Educate patients on procedures, medications, or test preparations

• Schedule appointments, tests, and referrals; assist with prior authorizations

• Support clinic operations by managing supplies and maintaining equipment

• Ensure a clean, safe, and compliant work environment

• Collaborate with providers and team members to deliver quality care

• Respond to patient needs with professionalism, empathy, and urgency

• Adapt quickly to changing situations and prioritize tasks effectively

Required Skills & Qualifications

• High school diploma or equivalent

• Graduate of (or actively enrolled in) an accredited Medical Assistant program

• Administrative or clinical experience in a medical office preferred

• Experience in family practice and/or urgent care is a plus

• Strong communication and interpersonal skills

• Proficient with Microsoft Office and basic EMR systems

• Able to multitask, stay organized, and work independently

• Team-oriented, professional, and reliable

• Willingness to learn new software and clinical tools

• Physically able to meet the demands of a clinical setting (e.g., standing, lifting)