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Director of Pharmacy OperationsCompany: ConfidentialLocation: TexasRecruiting: Nationwide
Qualifications• At least five years of experience managing a P&L including budget development; experience leadingmulti-site sales and operations in sterile and non-sterile compounding pharmacy• At least five years of experience directly managing people including hiring, developing, motivating,and directing people as they work; experience in leading team efforts within highly matrixedorganizations• Experience in diagnosing, isolating, and resolving complex issues as well as recommending andimplementing strategies to resolve problems• Demonstrated success with meeting financial goals and objectives• Ability to manage rapid growth and establish training, orientation, and team building areas• Knowledgeable in compliance of 50 states pharmacy licenses and regulations• Knowledge of nursing, pharmacy, and medical practices/procedures• Experience with planning, developing, implementing, and interpreting programs, goals, objectives,policies and procedures• Experience providing customer service to internal and external customers which includes meetingquality standards for services and evaluation of customer satisfaction• Experience evaluating information to determine compliance with standards, laws, and regulations• Excellent verbal and written communication skills• Extensive knowledge of IV products and Knowledge of USP 797, 795, 800 and GMPs• IV compounding utilizing aseptic techniques• Establish and maintain effective relationships with staff and senior management• BS/Pharm, PharmD, MBA
Responsibilities• Manage a team of licensed pharmacists and certified technicians trained on Pharmacies StandardOperating Procedures• Responsible for overseeing operation, quality assurance and regulatory compliance, human resourcefunction, customer service, financial review and reporting• Responsible for establishing workflow required for pharmacy operations and ensuring compliancewith all SOPs• Develops and maintains strong customer service relationships• Coordinates new customer start up• Responsible for Local, State and Federal regulatory compliance, including Board of Pharmacyrequirements, USP 797 standards and GMP’s• In coordination with senior management, sales and support services, develops the strategic plan,including establishing long and short term goals• Responsible for all employee related activities, including hiring, coaching and evaluating jobperformance, etc• Hire, train, supervise, motivate and evaluate staff• Responsible for completing reports including monthly financial review and operations reports• In addition, Director of Pharmacy Operations will be responsible for the organization andimplementation of policies and procedures that are established, including lean best practices across allpharmacies• Evaluates the pharmacy footprint for opportunities for efficiency and quality improvements• Collaborates cross functionally as new service offerings are evaluated to assist in developing theoperational workflow• Monitors Pharmacy Operations performance to identify individual or departments not performing atoptimal levels and then helps assist in a plan to address
• Ensures compliance with local and federal regulations, accreditation standards, and corporate policiesto drive effectiveness and consistency in operations• Assists leadership in developing processes to effectively monitor day-to-day pharmacy operations• Drives workflows to ensure accurate and timely dispensing of quality pharmacy services isconsistently delivered to all customers/residents through effective service leadership and customerskills• Reviews and evaluates each pharmacy's performance on a continuing basis and establishes propermeasures of performance• Counsels leadership on execution of programs and provides direction for modification in work plansor implementation of contingency plans in accordance with prevailing business conditions whennecessary• Develops and communicates specific strategies/objectives to accomplish the goals of more efficientpharmacy operations to Senior Operations leadership• Shares information with staff regarding their gains and commitment to achieve goals• Other projects as assigned by CEO
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