Directs all warehouse operations, including shipping and receiving products. Controls warehouse functions to ensure the accurate and timely flow of product through the warehouse. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
Job Responsibilities:
Supervises associates to include, but not limited to: staffing, training, coaching, performance management, and problem resolution. Ensures staff maintain a level of professionalism, competency, and motivation through the direction of selection, development, and ongoing evaluation. Promotes safety through the reinforcement of current safety programs, additional programs, safety meetings, proper footwear and clothing, and discussions of workers' compensation costs.
Works closely with the Transportation Manager to ensure the highest level of efficiency within the overall operation. Ensures trucks are unloaded/appropriately loaded on an accurate and timely basis by overseeing workload scheduling and delivery of product in the warehouse. May operate powered material handling equipment in some locations.
Reviews stock status reports, coordinates with inventory staff to ensure accurate counts of inventory are available and sufficient to meet customers' needs, and communicates about low stock items, seasonal swings and customer promotions.
Coordinates with inventory staff to return obsolete products to vendors or sell to other distributors, as needed.
Ensures building and equipment are maintained through supervising personnel in maintenance and repair activities.
Ensures customers are notified of stock shortages by providing information to Customer Service Representatives, Warehouse Shift Supervisor, and Operations Manager regarding shortages, available substitutes, and recording all information.
Maintains knowledge of, and complies with, standardized operating procedures and ensures all department staff do the same.
Performs other related duties as assigned
Required Qualifications
High School Diploma or Equivalent Experience
4-6 years of warehouse and team lead or supervisory experience, including in-depth knowledge of all warehouse operations
Preferred Qualifications
Bachelor's: Business management, logistics, or related area.
6-10 years of warehouse experience, including in-depth knowledge of all warehouse phases within the foodservice industry.
Supervisory experience.
OSHA Forklift Operator Certificate.
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