General Business Manager
Home/Residential Services (HVAC, Plumbing & Electrical) - Brand Name Co.
**Will offer relocation assistance for qualified candidates interested in joining our team in Albuquerque, NM
This is a nambe brand residential services HVAC, Plumbing, and Electrical brand name organization, and Albuquerque’s most trusted name in home services, is looking for an experienced and hands-on HVAC Branch Manager to lead our growing HVAC team.
This leadership position carries full P&L responsibility for HVAC service and installation operations. We’re seeking someone who brings energy, strategic thinking, and a passion for developing people, while driving operational excellence and delivering top-tier service.
What You’ll Do:
- Lead with urgency, integrity, and professionalism, representing the Wagner brand.
- Manage all branch operations, including HVAC service, installation, customer experience, staffing, and profitability.
- Develop and execute branch-level strategies aligned with company growth goals.
- Drive revenue and margin goals while ensuring a best-in-class customer experience.
- Mentor and coach HVAC managers, technicians, and support teams.
- Partner with leadership on talent development, training, and succession planning.
- Collaborate on recruiting efforts and foster a high-performance, team-oriented culture.
What You Bring:
- 5+ years of HVAC leadership experience in a residential service environment.
- Proven success managing P&L, driving KPIs, and improving operational performance.
- Strong communication and interpersonal skills.
- Experience overseeing both installation and service operations.
- Proficiency in Microsoft Excel; experience with ServiceTitan is a strong plus.
- Bachelor’s degree in Business or a related field preferred.
- Sales and customer service background highly desirable.
Compensation & Benefits:
- Very aggressive starting salary depending on experience
- Quarterly and annual performance bonuses
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off and Paid Holidays
- Company-paid life insurance and supplemental benefits
- Employee discounts on services
- Team events, recognition programs, and a people-first culture
At Wagner, our 90+ years of success comes from putting people first. If you’re a driven leader ready to make a significant impact and grow your career with an established, respected company, we want to hear from you.