Summary This position requires a technically trained and self-motivated individual who can quickly and successfully identify and resolve a high degree of technical and analytical problems through telephone diagnostics, emails and chats.   Duties and Responsibilities ·         Performs and directs high-level on-line and remote diagnostics (possibly with the assistance of an experienced technician within the department) required to maintain customer satisfaction. ·         Interfaces with Technical Support leadership as required. ·         Solicits information from other departments relative to Customer Support/Satisfaction. ·         Responsible for

We are seeking a highly skilled, detail oriented Senior Accountant/Controller to oversee all financial and accounting activities for a manufacturing company. This is an exciting opportunity for a professional with strong manufacturing experience who's ready to own the company's financial processes, collaborate with leadership and drive accuracy, efficiency and results.      What You'll Do:    Oversee all accounting operations, including A/P, A/R, reconciliations, payroll, collections, limited purchasing, 401k administration, tax compliance, cash management, including facilitating payments via ACH and

Customer Sales Support  Full Time,  Onsite, Great Benefits! Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customers. Conduct customer and prospect calls for Sales and Service. Coordinate sales functions across all departments.   Responsibilities: Assist in developing new business relationships with new customers. Work directly with Sales Account Managers and current customers with the goal of customer satisfaction and retention. Work closely with all

Customer Support Specialist Duration: immediately – (potentially 9-12 months)Hours: Monday – Friday – contact center hours are 8AM - 7PM EST. The position would be primarily designated to the 8AM – 5PM shift. However, we would be looking for a candidate that has flexibility to shift work hours to cover phones as needed.   You will be working onsite in Cleveland, Ohio.     To be considered for this position, candidates must be a U.S. citizen, permanent resident or green card holder and have resided in

Summary The District Sales Manager (DSM) plays a crucial role in driving sales and fostering relationships across our diverse product line, which includes service bays, parts rooms, industrial sectors, educational institutions, and GSA. This position involves cultivating and sustaining strong connections with distributors, OEM customers, and sales partners. The DSM will work closely with sales associates (RMs & AMs) and internal program coordinators to achieve sales objectives. Effective communication skills are essential, including proficiency in phone interactions, written correspondence, and

  PROJECT ENGINEER - Software-Development Applications Onsite work 5 days per week (Mon.-Fri) in Rochester Hills, MI   We are seeking an engineer who loves the challenges of problem solving, creating innovative new designs, and is highly motivated, and excels in a team environment. In this role, you will be working in a fast-paced Agile environment to develop applications for helping technicians diagnose and fix the trucks, experience how your application makes a difference in the real world.   You will