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Senior Director, Transformation - Technology

Company: Financial Services Company
Location: Chicago, IL (Downtown) 
Type: Full-time
Hybrid Work Policy: In-Office 4 days/week and Remote 1 day/week
 
Job Description 
Reporting to executive leadership, this newly created role is responsible for designing and implementing a transformation strategy to modernize and improve efficiencies across technology and operations within the secondary market investor segment, aligning with the broader enterprise strategy.
 
Responsibilities include: 
-Leading a team of 40 Secondary Market technology and operations FTEs, in addition to managing MSP contractors
-Designing and implementing a transformation strategy across operations and technology incorporating AI, GenAI, and ML
-Interfacing with executives across the enterprise, as well as the Board of Directors, vendors, and regulators
-Assessing talent and developing high-performing teams
 
Key Requirements:
-Bachelor’s degree in Information Technology, Information Systems, or a related field
-12+ years of experience in Mortgage Servicing or Secondary Market Investor operations within the mortgage, banking, or financial services industry
-10+ years of experience managing large teams
-10+ years of experience leading technology and operations, including transformation initiatives
 
Compensation:
The estimated salary range for this role is $250,000.00 – $300,000.00, along with eligibility to earn an annual bonus and a long-term incentive bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

 

Benefits: Medical, Dental, 401(k), Pension plan, PTO, Employee Wellness Programs, and much more

 
Relocation assistance is offered for out-of-state candidates
 
This role is only open to candidates who currently reside in the United States.
 
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. Sponsorship is not available for this position.
Apply to this Job
First Name *
Last Name *
Email *
Are you currently eligible to work in the United States of America? *
Do you require visa sponsorship or will you require it in the future to continue working in the United States? *
How many years of experience do you have in the Secondary Market or loan servicing? *
Do you have experience designing and leading technology transformation initiatives? *
Do you have experience designing and leading operational transformation initiatives? *