Title: (Hybrid) Head of Information Security Operations

Company: Award-Winning $50B Publicly Traded Company

Location: Chicagoland Area (Hybrid – 3 days onsite, 2 days remote)

Job Summary

The Head of Information Security Operations will oversee multiple teams across key infosec operational areas, including the Security Operations Center (SOC), Data Loss Prevention (DLP), and the Fusion Center. This role is responsible for driving operational maturity by providing strategic direction, evaluating current processes, and building efficiencies across teams. They will work cross-functionally with Information Security, IT, and various business lines to support and enhance the organization's security posture.

About the Role

• This is a newly created position due to organizational growth.
• You’ll lead a mix of technical and operational teams, including data loss analysts and fusion center staff focused on real-time alerts, investigations, and incident response.
• Day-to-day responsibilities include overseeing teams that investigate alerts, document findings, create tickets, and manage follow-up actions.
• You’ll formalize these repeatable tasks using metrics, build out SLAs, and implement consistent QA processes across operations.
• Within the first 90 days, the focus will be on developing metrics, reviewing current processes, and launching quality assurance efforts.
• Within the first year, you’ll be expected to drive efficiency gains across the entire operations group.

Why Join This Company:

• You’ll shape a brand-new role and influence how security operations are structured and executed.
• Low attrition, collaborative culture – you’ll be working with teams who enjoy what they do.
• Work-life balance is prioritized and respected.
• Join a company with an award-winning culture and consistent recognition for customer satisfaction, cybersecurity, and employee experience.

Requirements

Must-Have Qualifications:

• 10+ years of progressive experience in information security operations.
• Proven experience managing and maturing programs within a Security Operations Center (SOC), Data Loss Prevention (DLP), and Fusion Center functions.
• Prior leadership experience in a large financial institution, with a strong understanding of the regulatory and compliance landscape.
• Demonstrated success leading, mentoring, and developing security operations teams, including analysts and engineers.
• Strong track record of implementing and measuring operational metrics, SLAs, and process efficiencies.
• Experience collaborating across departments, including IT, information security, business units, and internal audit.
• Bachelor’s degree in Information Systems, Information Security, Computer Science, or a related field; advanced degree or certifications a plus.

Preferred Qualifications:

• Experience preparing materials for and presenting to executive leadership or the board on security program effectiveness, incident trends, or risk posture.
• Direct experience interacting with external regulators or participating in regulatory exams.
• Familiarity with quality assurance processes within a security operations environment.

Compensation:

• Annual base salary ranges from $140,000 to $200,000. Actual salaries may vary based on qualifications, skills, and experience.
• Eligible for annual discretionary cash bonus.
• Eligible for stock incentives.