Details:

Job Type:

Direct Hire

Remote Status:

Full Remote

Compensation:

$110,000 - $135,000 / yr

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I.T. Project Manager - Professional Services

Gaithersburg, MD

IDj-6931Posted 12/2/2024

IMPACT:

This I.T. Project Manager provides oversight for the delivery of professional and managed services projects with responsibility for the quality, timeliness, resource mix, and project management rigor, including the following:

Leads internal and client project status meeting and manages all aspects of project management for IT projects
Demonstrates skills in multiple project management methodologies including Agile and Waterfall
Works effectively with virtual and remote teams, promoting teamwork & collaboration, and project managing various size initiatives
Ensures effective leadership of day-to-day service activities and risks and understand how and when to escalate.
Follows company project management methodology, while at the same time subjectively assessing the best project management tools to use on a project-by-project basis
Ensures on-time, on-budget project delivery for the customer business
Continually improves reliability of delivery by understanding and improving all aspects of delivery support (tools, technology, reporting, etc)
Initiates interaction with the customers and resolves service issues while fostering key relationships
Maintains daily / weekly interaction with customer stakeholders to manage service delivery processes and gain a strong understanding of the customer critical systems inter-dependency.
Manages escalations as necessary
Produces ad hoc and recurring reports relating to time and utilization & performance of delivery, IT Support and monitoring teams.
Actively contributes towards self-development by creating and following development plans based on development discussions with immediate manager
Complies with all people-related processes as mandated by company

OFFERED:

Remote work
Highly competitive salary & benefits
Strong opportunities for growth

IDEAL PROFILE:

This position requires a strong foundation in project management. Candidate must have excellent communication skills, including the ability to be assertive when necessary but maintaining a strong customer focus at the same time. Candidate must have a process mindset, always striving to improve or create repeatable effective delivery processes.

7-10 years of experience in an IT project management related capacity, including work with multiple methodologies (Waterfall & Agile required).
Stable work history in customer-facing technology coordination role, including promotions/progression and/or accolades & awards.
Able to guide both internal and client project team members to ensure deadlines are met, scope is kept on track, and risks are proactively addressed.
Strong interpersonal skills and managing internal and external stakeholders
Experience working with multi-disciplinary teams
Able to assertively manage project team members (company and client) to ensure dates are met, scope is controlled and risks are actively mitigated.
Detail oriented and process focused mind set
Strong business acumen with ability to establish and manage standard operating procedures for service delivery
Highly skilled with various Microsoft applications related to project management and communication.
Able to meet minimal travel requirements for milestone related meetings.
Located in the Eastern time zone and be either a US Citizen or US Permanent Resident.