• Designs, installs and supports all networks and telecom LANs & WANs.
• Orders and prices network, telecom, and cabling equipment.
• Monitors, maintains, and ensures network and telecom resources are meeting performance, security standards, uptime, and effectiveness.
• Serves as liaison for the organization with hardware and technical support vendors and service providers.
• Provides basic network and telecom support training to IT staff.
• Ensures all networks and telecom systems are available, when required, and takes proactive steps to achieve 100% uptime.
• Ensures network and telecom devices are kept up to date with software/hardware revisions per manufacturer specifications.
• Documents and maintains detailed technical inventories of all network and telecom hardware and software.
• Responsible for backing up all network and telecom configurations and settings.
• Responsible for network security, configuration and support of the Firewall(s), and overall data security of the IT department.
• Reviews network security, with IT Management, to ensure IT standards and industry best practices are met on an ongoing basis.
• Coordinates and ensures all physical cabling projects for the organization are completed and in compliance.
• Ensures open network ports are shutdown or disabled during downtime and monitors network device connectivity for unauthorized connectivity.
• Coordinates and provides technical administration for telecom hardware/software.
• Documents and controls all vendor supplied telecommunication circuits.
• Promotes positive guest relations through prompt, courteous, and efficient service.
• Ensures an open and welcoming atmosphere that promotes skill enhancement.
• Gives basic instruction on all promotions and special events, as requested.
• Occasionally performs other duties as assigned.

Requirements