Essential Functions and Responsibilities: 

• Creates, writes, and implements exciting and profitable promotions for the organization and its entities. 

• Manages all special events and works with other Marketing Department Managers to create and implement events. 

• Reports the effectiveness and profitability of all promotions and special events in a timely manner in accordance with designated marketing operating procedures. 

• Maintains tasks, timelines, and calendars or schedules for upcoming promotions and special events. 

• Establishes and maintains vendor relationships when coordinating, promoting, and producing on-site promotions and special events. 

• Sets up and executes promotional events and giveaways; responsible for setting up and maintaining all kiosk promotions. 

• Works directly with Purchasing to order items and supplies for all promotional giveaways and maintains accurate inventories. 

• Ensures proper approvals are obtained for all special events and promotions. 

• Responds to and makes necessary changes, corrections, and responses to audit findings. 

• Creates tag codes, promotional IDs, prize IDs, vouchers, or criteria for all promotions in the players’ club and/or kiosk systems. 

• Communicates with applicable departments when coordinating special events and promotions. 

• Works with the graphics team to create promotional and special event advertisements, game props, and/or collateral. 

• Ensures proper communication of promotions and special events to the public and team members. 

• Researches, locates, and purchases all supplies and materials needed for promotions or special events. 

• Responsible for hiring and managing promotions and/or events staff, including writing and maintaining schedules and managing payroll requirements and any associated overtime. 

• Promotes positive guest relations through prompt, courteous, and efficient service. 

• Fosters an open and welcoming atmosphere with team members that promotes skill enhancement. 

• Holds meetings and provides information regarding promotions and special events. 

• Assists and participates in marketing functions as required. 

• Occasionally performs duties of subordinates and other duties as needed. 

Accountability and Supervision: 

• Directly supervises Promotion Coordinators and any additional special event staff. 

• Administers supervisory employment actions and responsibilities in accordance with company policies, SOPs, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and disciplining employees; promoting, demoting, and reassigning employees; and addressing complaints and resolving problems. 

Education and Experience: 

• Bachelor’s Degree in Marketing, Advertising, Communications, or a related field required. 

• Three (3) years prior experience in Promotions, Special Events, Entertainment, or Sponsorships required. 

• Five (5) years Marketing, Promotions, or Special Events experience preferred. 

• Or an equivalent combination of education, experience, and training. 

Special Requirements, Licenses, and Certification 

• Must be able to acquire and maintain a Gaming License as applicable. 

• Must successfully pass a pre-employment drug test and background investigation. 

• Must be flexible with the work schedule and willing to work any days or hours required to meet business needs. 

Knowledge, Skills, and Abilities: 

• Must exhibit a positive attitude toward internal and external guests at all times. 

• Ability to take direction and feedback well. 

• Must demonstrate sound and accurate decision-making skills. 

• Strong computer skills and proficiency in Microsoft and relevant database applications and software. 

• Ability to perform multiple tasks accurately and meet deadlines under pressure with minimal supervision. 

• Strong organizational and time management skills with attention to detail in spelling, numbers, and grammar. 

• Excellent verbal and written communication skills in English, presented professionally and effectively. 

• Basic mathematical skills, including adding, subtracting, multiplying, and dividing in all units of measure.