Job Description

Oversee daily digital operations and ensure system efficiency. Manage digital projects from inception to completion. Optimize website performance and user experience. Ensure data security and compliance with regulations.

Note: This position is 90% remote, reporting to the El Segundo, CA office.

About Our Client

Our client is a leading legal resource provider, offering a suite of digital tools, comprehensive educational materials, and AI-driven solutions to professionals in the legal industry. They are dedicated to ensuring their operations run efficiently while maintaining a high standard of service to their subscribers.

Job Description

• Oversee daily operations, financial reporting, and compliance functions.
• Lead data reporting, tracking, and automation efforts to improve workflow.
• Maintain and upgrade existing data tracking systems.
• Create a dashboard for key performance indicators (KPIs) for leadership.
• Implement automation tools to reduce manual workload and streamline processes.
• Provide support for customer service as needed, integrating AI tools to enhance efficiency.
• Ensure compliance with education provider requirements and legal standards (CA State Bar, HRCI, SHRM, etc.).
• Manage financial functions, including budget performance, subscription management, and sales tax compliance.
• Collaborate with marketing to oversee campaigns and develop outbound strategies.
• Administer marketing software and automate customer engagement processes.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field.
• 5-7 years of experience in operations management, with expertise in finance, marketing, and compliance.
• Strong data management, reporting, and analysis skills.
• Knowledge of IT security and compliance best practices.
• Experience with marketing automation tools (e.g., HubSpot) and customer platforms (e.g., Intercom).
• Excellent organizational and leadership skills.
• Strong analytical and communication abilities.

Why is This a Great Opportunity

• Join a forward-thinking company that values innovation and efficiency.
• Take on a leadership role in a dynamic, small team environment.
• Contribute to impactful projects that directly influence the company's growth.
• Enjoy a flexible, primarily remote work setup.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance