Horizon Computer Solutions
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Retail Sales
Saskatoon, SK
IDj-16996Posted 9/13/2024
As a leading IT provider in Saskatchewan, Horizon is extremely proud to deliver IT solutions, managed services, and professional services to organizations and individuals across Western Canada. Founded in 1995, Horizon currently employs over 50 full-time employees with headquarters in Saskatoon and locations in Regina, Calgary, Winnipeg and Toronto.
 
Horizon is currently seeking a talented & energetic Part-time and Full-time Permanent Retail Sales Consultant to join our business unit in Saskatoon, Saskatchewan.
 
The Retail Sales position is a critical role at Horizon. In this position, you are our primary point of contact for our customers while visiting the retail store. You will be assisting them in selecting the products that best suit their needs and providing guidance when help is needed. The role is primarily a customer-facing position and requires the use of strong communication skills.
 
General Duties:
  • Assisting customers and clients with purchases in-store and over the phone
  • Provide high-quality customer service for our clients
  • Helping with customer inquiries in person, on the phone, and through email
  • Accurately entering data into Horizon’s customer and service management system
  • General troubleshooting of electronic devices
  • Assist customers one on one with training and troubleshooting
  • Able to work rotating shifts including Saturdays and holidays
  • Working with the Retail Service team by updating clients and checking units in/out
  • General administrative duties as required
  • General cleaning and upkeep of the Horizon Retail store
  • Experience in technology sales, preferably with Apple, is preferred.
 
Skills and Abilities:
  • Excellent customer service skills
  • Advanced skills in operating and troubleshooting electronics
  • Willingness to learn and take on new challenges while helping others find solutions.
  • Great at problem-solving
  • Able to work in a fast-paced environment
  • Excellent written and verbal communication
  • Must be available to work rotating schedules based on retail store hours, including weekends.
  • High School diploma
 
 
An additional requirement of this role is successfully completing a Criminal Record Check.
 
As we carefully review all applications, we want to let you know that we appreciate the time and effort you've invested in applying for a position with us. Our team is diligently working through each application to identify candidates whose skills and experience align closely with the requirements of the roles we're looking to fill.
 
Please understand that due to the high volume of applications we receive, only selected candidates will be contacted for the next steps in our hiring process. While we would love to reach out to each and every one of you, we want to ensure that we dedicate the time and attention needed to consider each application thoroughly.
 
For those of you who may not be selected this time around, please know that your application remains in our records, and we will certainly keep your qualifications in mind for future opportunities that arise.
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