• Administer, secure, and maintain Linux servers (Ubuntu, SUSE) and Windows environments (Windows Server & Windows 11).
• Perform routine system patching, upgrades, and vulnerability remediation.
• Ensure system performance, availability, and disaster recovery readiness.
• Create and maintain comprehensive procedural documentation for configurations, standard operating procedures, and change control.

Open Enterprise Server (OES) Support

• Support, maintain, and optimize Open Enterprise Server (OES) environments, ensuring integration with Linux and Windows infrastructure (preferred).

Network Administration

• Configure, monitor, and troubleshoot SonicWALL firewalls and Cisco switches.
• Support VPNs, VLANs, ACLs, routing, and overall network security measures.
• Maintain network performance through diagnostics and proactive issue resolution.

Atlassian Suite Administration

• Administer and support Jira Service Management, Jira, Confluence, and Bitbucket.
• Manage user roles, permissions, workflows, project configurations, and integrations with other systems.
• Collaborate with internal teams to improve ticketing workflows, knowledge base content, and DevOps pipelines.

IT Operations & Support

• Provide Tier 2/3 support for system and network incidents.
• Participate in audits, risk assessments, and policy development for system/network security.
• Collaborate with development, DevOps, and IT support teams to maintain service-level standards.
• Monitor logs, events, and alerts to maintain system integrity and performance.

QUALIFICATIONS:

• 7-10 years of experience as a System/Network Administrator in mixed OS environments.
• Must have proficiency with Ubuntu and SUSE Linux, Windows Server, and Windows 11.
• Strong grasp of IT security principles, patch management, and endpoint/server hardening.
• Strong understanding of CIS Benchmarking to help organizations secure their systems, applications, and network infrastructure against cyber threats
• Experience working with vulnerability scanning tools like Nessus
• Deep understanding of SonicWALL firewalls and Cisco network switches.
• Advanced experience with the Atlassian tool suite, particularly Jira Service Management and Confluence.
• Strong documentation and procedural workflow skills with the ability to create clear, reusable, and maintainable IT procedures
• Experience with Open Enterprise Server (OES) is highly desirable.
• Familiarity with SOC 2 compliance frameworks and controls is highly desirable
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent troubleshooting and communication skills.

PREFERRED CERTIFICATIONS:

• CompTIA Security+ / Network+
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Windows Server
• Atlassian Certifie Administrator
• Linux Professional Institute Certification (LPIC) or Linux+

PHYSICAL REQUIREMENTS: 

• May be tasked with lifting, carrying, pushing or pulling up to 25 lbs., if able to do so.
• Must be able to sit for prolonged periods of time and walk/stand for moderate periods of time.
• Must be able to bend at the knees and waist frequently
• Must be able to repetitively use a telephone and a computer mouse and keyboard.

All employment is contingent on candidates providing at least two positive professional references from prior managers.We are looking for local candidates only.  U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.To apply for this position please visit our website at www.PsiNapse.com, and click on “Looking for Work”.Thank you for your interest. Please understand that only qualified candidates will receive a response.PsiNapse Technology, a national, workforce augmentation and solutions firm, offers competitive compensation, professional service, and customized benefits to qualified temporary and career professionals looking for employment.We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, gender, sexual-orientation, age, national origin, citizenship, disability, or any other protected category.