Lead day-to-day operations including scheduling, resource allocation, and workflow coordination

Monitor and report on operational metrics (costs, productivity, quality, safety) and identify improvement opportunities

Supervise and support team members, provide coaching and feedback, and ensure performance standards are met

Collaborate with other departments (finance, HR, project management) to align operations with strategic goals

Identify process gaps and implement best practices to improve efficiency, compliance, and service delivery

Oversee vendor and contractor coordination when required, ensuring quality and timely execution

Maintain organized systems for documentation, reports, and operational records

Ensure compliance with safety standards, company policy, and regulatory requirements

Handle operational escalations, resolve issues promptly, and support continuous improvement initiatives

Proven experience (3–5 years or more) in operations leadership, process coordination, or a related role

Strong organizational, analytical, and communication skills

Ability to work independently, manage multiple priorities, and lead a team through change

Familiarity with business systems and tools (Excel, reporting software, workflow tools)

Experience in vendor management, process improvement, and performance tracking is a plus

Comfortable in a hands-on environment and capable of balancing strategic thinking with operational execution