Job Description: Service Desk Manager Location: New York City, NY Position Summary: The Service Desk Manager (SDM) is responsible for leading the Service Desk team in delivering exceptional IT support services to our clients. The SDM ensures efficient operation of the service desk, adhering to ITIL best practices, and leveraging PSA and RMM software to manage and monitor client systems. As a key point of contact for escalated issues, the SDM plays a critical role in maintaining client satisfaction and

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. The Business Analyst oversees the

We are seeking an experienced, highly professional Field Support Engineer to provide onsite technical assistance across client locations. This role functions as “smart hands” onsite, performing hardware installs, troubleshooting, and hands-on IT tasks under the direction of remote engineers. The successful candidate will have strong technical aptitude, excellent communication skills, and a professional, client-facing demeanor. Key Responsibilities: Provide onsite IT support under the direction of remote engineering teams Perform hardware installation, troubleshooting, moves/adds/changes, and basic network connectivity testing

Part-Time Tier 1 Support Technician (On-Site – Film & Production Studio) Location: Atlanta, GA Type: Part-Time (On-site required, schedule may fluctuate based on production needs) A premier film and television production facility in Atlanta is seeking a Part-Time Tier 1 Support Technician to join its on-site technical support team. This role involves providing hands-on IT support across studio office spaces, sound stages, and production environments. You'll assist internal staff and third-party production

We are seeking a highly skilled and experienced Senior System Engineer to join our IT department. This role is responsible for designing, implementing, maintaining, and supporting our core IT infrastructure. The Senior System Engineer will play a critical role in improving our technical operations and ensuring high levels of system availability, security, and performance. Key Responsibilities: ·      Provide advanced troubleshooting and root cause analysis for system and network issues. ·      Ensure the integrity and security of data, systems, and backups in alignment

We are seeking an experienced SDA Network Engineer to work remotely. This position will lead complex projects and provide advanced level technical network planning, implementation, configuration, support and troubleshooting services on product lines or service groups we sponsor. The SDA Network Engineer is responsible for maintaining consistent contact with customers to ensure that services conform to requirements. This position provides a broad range of services in the assessment of customer’s digital network architecture including routing and switching, security, and

Job Title: Technical Account Manager Location: Manhattan, NY A leading Manhattan-based IT consulting firm serving small to mid-sized businesses is seeking a Technical Account Manager to join their growing team. This role is ideal for a highly motivated individual with a strong technical background and a passion for client engagement, strategy, and IT solutions. Responsibilities: Serve as a trusted advisor by consulting clients on IT best practices. Develop technical solutions that align with client goals and business strategies

Job Title: NOC/SOC Engineer (Full-Time, Hybrid)   Position Summary: We are seeking a self-starting NOC/SOC Engineer to play a key role in the monitoring, deployment, and management of our client security and network operations. This engineer will serve as the primary support resource for all SOC/NOC-related activities, working closely with internal teams, external partners, and clients. This role reports directly to the NOC/SOC Director and is instrumental in maintaining our high standard of service and security. Key Responsibilities: Monitoring

Job Title: Systems Analyst 3 (PeopleSoft FSCM – AR/Billing) Location: Within 50-mile radius of Austin, TX (Hybrid – 4 days remote / 1 day onsite every Thursday) Duration: July 1, 2025 – August 31, 2025 (potential for extension into FY 2026) Schedule: Monday – Friday, 8:00 AM – 5:00 PM CT Number of Openings: 4 Job Overview: We are seeking four experienced Systems Analysts to support the Texas Health and Human Services Commission on a short-term engagement with a likely extension. Candidates

Trick Dog Technology is seeking an experienced and detail-oriented Bookkeeper to manage the financial operations of our staffing division. This individual will play a critical role in maintaining accurate financial records, supporting payroll and invoicing processes, ensuring compliance with GAAP standards, and producing timely financial reports. The ideal candidate brings experience in a services-based business with exposure to both hourly and fixed-price billing models and can manage multiple priorities with minimal supervision.   Key Responsibilities Payroll & Time

Trick Dog Technology is seeking an experienced IT Project Manager to support a major infrastructure initiative for UNC Health in North Carolina. This role will focus on managing multiple technology upgrade projects, including a wireless network deployment, a network switch refresh, and an ISE (Identity Services Engine) implementation. The position is a 90-day contract to start, with the potential for an extension based on project needs and performance.   Key Responsibilities: Lead and coordinate project activities for the wireless rollout

As the technical expert in our sales cycle, you’ll assess client IT environments, determine where they stand, and define steps for a secure, efficient, and fully supportable network. Using data collection and assessment tools, you’ll collaborate with sales, engineering, service delivery, and account management to translate complex technical details into actionable solutions. This role demands strong technical acumen, adaptability, and the ability to craft phased improvement plans for modern, forward-looking IT ecosystems. Key Responsibilities Technical Discovery &

This project aims to develop comprehensive document governance standards for a local Government municipality. The focus will be on working along side the customer to help with the creation of standards for governance, labels, retention, and classification, aligning with industry preferred practices for county government. Establish a centralized governance framework for document management. Develop and implement standards for document creation, classification, access controls, storage, and lifecycle management. Ensure compliance with legal and regulatory requirements. Enhance document findability and reduce risks

The Escalation Engineer serves as a tier-3 resource for escalated service issues, as well as the main driver for monitoring and other automated alerting systems. They should prioritize client-facing issues over others, while being aware of the impact of proactive work done through monitoring and other alerts that may increase the overall quality of service. They should be available, as time permits, for assistance to the other tiers of service as needed. They sit "between" the service desk

We seek a skilled Exchange Online Administrator with experience in Abnormal Security to help with migrating from Mimecast to EOP and configure our EOP rules. The ideal candidate will be responsible for our Microsoft Exchange Online environment's administration, optimization, and security while ensuring seamless email communication and threat protection.Key Responsibilities:Exchange Online Administration:•    Manage, configure, and optimize Microsoft Exchange Online and related services.•    Migrate mail flow rules, connectors, and transport policies to ensure reliable and secure email communication.•    Troubleshoot

We are seeking an experienced AWS Cloud Engineer to support a short-term consulting project. This contract role involves 45 total hours of work, with the flexibility to complete tasks on your own schedule. The ideal candidate will have strong consulting experience , deep expertise in AWS cloud infrastructure, and the ability to work independently while delivering high-quality results. Responsibilities: Design, implement, and optimize AWS cloud solutions based on project requirements. Assess and enhance existing cloud architecture for scalability, security

Our client is launching a SharePoint initiative within their M365 tenant, starting with a pilot for the IT department (up to 50 users). The project involves building an IT SharePoint site that includes document libraries migrated from on-prem file shares, up to 5 workflows, and up to 2 lists/forms. The successful candidate will manage workshops, configuration, migration, testing, and knowledge transfer to ensure a seamless SharePoint deployment that meets the client’s business needs. Key Responsibilities Workshops & Discovery

Job Description :We are seeking an experienced Engineer with a strong consulting background to lead the migration of a customer's unified communications platform from Cisco to Microsoft Teams. The ideal candidate will be able to interact directly with the end client, providing technical expertise, setting expectations, and offering regular status updates. This role will involve working closely with a project management team and overseeing the technical aspects of the migration from an engineering perspective. Key Responsibilities : Lead the migration

SUMMARY:   As a Senior M365/Azure Systems Engineer, he or she will be a member of the bank's technical systems Americas Team. This role will provide subject matter expertise in support of the M365/Azure environment and core services. responsibilities provide 2nd level support for all M365 applications work with internal/external IT teams to collaborate on technical solutions, daily system review/health check, work to address IT related service outages patching for remaining On-prem servers, vulnerability remediation, manage/create/remove M365 related services

Job Title: Power BI Developer (Contract) Location: Scottsdale, AZ Duration: 2 Months Overview: We are seeking a skilled Power BI Developer for a 2-month contract position in Scottsdale, AZ. The ideal candidate will be responsible for designing and developing 6 to 10 dashboards with various data matrix sources. This role will involve close collaboration with the Senior SharePoint Developer and reporting directly to me. Key Responsibilities: Designing and Developing BI Reports and Dashboards: Understand business requirements and design effective