PROCESS/ACCOUNTABILITY SUMMARY:

The Regional Sales Assistant (RSA) provides administrative/organizational support for the Regional Sales Manager(s) (RSM) for a specified Canadian Territory. The RSA thrives on challenges and continuous learning, in a rapidly-growing, fast-paced organization.  This administrative, inside sales support function is a critical component to the growth of the territory.  

ESSENTIAL RESPONSIBILITIES include the following. 

Other duties may be assigned.

·       Organize, check inventory, monitor back orders, input, and provide quotations, order entry, delivery, and invoicing to respective dealers using SAP software.

·       Input all customer-related data into CRM system on a daily basis.

·       AR Follow up on overdue accounts.

·       Ensure all dealer accounts have sufficient and current credit coverage with external companywide credit insurance.

·       Recommend and implement improvements to sales/marketing/administrative procedures/processes, project work, assigned by the Regional Sales Director.

QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Detail-oriented; proactive; possessing very strong organizational skills, with the ability to adapt quickly to change.

·       Excellent prioritization; multi-tasking; & follow-up skills.

·       Positive/enthusiastic attitude when speaking with customers over the phone.

·       Competitive spirit; enjoys setting goals and achieving them ❖ Excellent technical skills in Word; Excel; PowerPoint; & Outlook.

·       Effective media/internet research techniques.

·       Adept at inputting large amounts of data. 

EDUCATION and/or EXPERIENCE:

·       Minimum 3 years’ Administrative/Organizational or, Inside Sales Support Experience within a fastpaced, innovative environment.

·       Knowledgeable on SAP standard SD module transactions is a must.

·       Working knowledge of CRM Salesforce system preferred. 

❖ Culinary experience, or interest, is an asset.

LANGUAGE SKILLS:

·       Ability to speak, read, write, understand English (Required) and French (only applicable for the ones that work with the Quebec Market)

• Ability to read, analyze and interpret general business periodicals professional journals, technical procedures, or governmental regulations.  
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  

MATHEMATICAL SKILLS:

·       Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

·       Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

·       Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

·       Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

·       Regular Office Environment

SUBSTANCE ADDICTION:

·       It is required from the employee to follow all corporate guidelines, using common-sense while interacting with peers, leadership team and customers

·       Must also make sure not to be under the influence of any substances while on duty. In case of substance addiction, employee is expected to communicate the company for the suitable accommodations to be made under what is required by law.