Our client, a Houston based Personal Injury firm, is seeking a dedicated Medical Records Manager to join their team. The ideal candidate will be responsible for providing support and assistance to clients in the Medical Records & Demand department, ensuring their needs are met effectively and efficiently. The Medical Records Manager will manage a team of five, and should have strong leadership, communication, and delegation skills.

Responsibilities include: 

MEDICAL RECORDS& BILLING REQUESTS

-    Write medical providers to request records and bills-    Communicate to case managers through Filevine about what records/bills have been requested and what records/bills have been received-    Organize medical records when received-    Review records and bills for relatedness, discrepancies, high billing, etc.-    Order films of broken bones, head trauma, herniated discs-    Submit and follow up on HIPAA-compliant medical records and bill requests to the client’s treatment providers-    Paper requests via electronic fax-    Electronic requests via e-mail and online patient portals-    Track and update the status of client medical releases as required-    Assist in the various facets of case work relevant to medical records and billing-    Clarify treatment providers/days/locations

MEDICAL BALANCE UPDATES

-    Verify all outstanding balances for client treatment with their providers-    If applicable, ensure clients are using their health insurance and that providers are submitting the bills to the insurance company-    Direct providers to submit billing to appropriate party, whether health insurance or medical payments coverage-    Track balance information in client’s Filevine file, and update/alert the case managers on important treatment/balance information

Knowledge, Skills and Abilities Required•    At least 5 years of recent leadership experience, preferably managing or leading professionals in a personal injury firm•    Knowledge of the Texas Rules of Civil Procedure, civil subpoenas, and HIPAA is a must•    Exposure to medical terminology•    Strong organizational and delegation skills•    Excellent communication skills and positive attitude•    Must be collaborative – team player (Experience partnering with multiple departments)•    Strong critical thinking and problem-solving skills•    Experience in the Pre-litigations support or records retrieval industry preferred•    Proficiency in computer applications and typing is a must•    Proficiency in Microsoft Office•    Experience with Filnevine and Salesforce software is a plus•    Experience with Domo a plus•    Experience with Chart Swap, CIOX, or MRO – other third-party medical records retrieval service exposure•    Excellent time management and organizational abilitiesEducation & Certification•    High School Diploma•    An associate’s degree in healthcare administration or business administration is preferred•    A minimum of 3-5 years' experience in the same role, related field in a law firm setting is requiredBenefits:•    Dental insurance•    Employee assistance program•    Employee discount•    Health insurance•    Life insurance•    Paid time off•    Professional development assistance•    Referral program•    Vision insurance

 

Please reference job ID #59824.