Our client, a highly regarded Houston area law firm has an excellent opportunity for an experience Office Manager to join their team. The Office Manager is responsible for shaping and enhancing the overall experience of employees within an organization. This role focuses on creating a positive, engaging, and productive work environment by implementing strategies that improve employee satisfaction, retention, and performance.

KEY RESPONSIBILITIES:

Employee Engagement and Culture

• Implement initiatives to enhance and develop employee engagement and workplace satisfaction.
• Foster a culture of inclusivity, recognition, and collaboration.
• Organize office-wide events, team-building activities, and community service initiatives.
• Act as an advocate for employees, gathering feedback through surveys, Business Professional focus groups, and one-on-one conversations.

Onboarding and Offboarding

• Ensure background checks and all new hire paperwork is complete.
• Oversee the onboarding process to ensure a seamless and engaging new hire experience.
• Enhance offboarding procedures, ensuring positive exit experiences and collect feedback for improvement.

Internal Communications

• Collaborate with leadership to share office updates, success stories, and employee recognition.
• Maintain and improve digital employee communication platforms (internal newsletters, etc.).
• Promote company culture and values through employer branding initiatives.

Employee Relations

• Work closely with HR teams to address employee concerns and enhance workplace relationships.
• Support conflict resolution efforts and ensure a positive employee experience.
• Serve as a bridge between employees and leadership to improve communication and trust.

Operations

• Assist Operations with office layout planning and office moves.
• Collaborate with Practice Group Leaders on attorney and Legal Administrative Assistant teams.

Administrative

• Provide support to the office Managing Partner as needed.
• Formulate and manage the HR office budget.

QUALIFICATIONS:

• Proficient skill level in the use of Microsoft 365 – especially Word and Excel.
• Ability to create and type own correspondence; use a computer, keyboard, and other standard office equipment.
• Demonstrate outstanding judgment, professionalism, and a high degree of confidentiality.
• Strong customer service attitude required.
• Exemplary verbal and communication skills.
• Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact.
• Ability to communicate effectively in person, over the phone, and through written correspondence.
• Excellent organizational skills and attention to detail.
• Strong analytical skills.
• Must work well under pressure, be a problem-solver and team player.
• Ability to organize and prioritize numerous tasks and complete them under time constraints.
• Multi-task oriented, resourceful, and creative.
• Ability to work independently.
• Ability to review and interpret documents and data, with or without reasonable accommodation.

Education:

• Bachelor’s degree from an accredited college or university preferred.
  • High school diploma or GED required.
• SHRM certification preferred.

Years of Experience:

• Minimum of 5 years’ experience in a law firm or professional services office with experience using HRIS software system(s).