Our client is seeking a proactive and experienced Technical Writer to their team as a full-time contractor. This role will initially focus on creating clear, user-friendly documentation to support transitioning advisors, including simplifying and modernizing existing materials. The ideal candidate is a strong communicator who can quickly understand complex processes and deliver high-quality content with minimal ramp-up time.
Key Responsibilities:
Support the advisor transitions initiative by producing clear, concise documentation based on existing materials and stakeholder input.
Work with subject matter experts to gather information and ensure documentation is accurate, user-friendly and aligned with project goals.
Maintain and organize documentation with proper version control and accessibility to various stakeholders.
Contribute to other team documentation needs as they arise, adapting quickly to shifting priorities and project scopes.
Skills:
Proven ability to learn software products and translate technical concepts into clear, concise documentation.
Skilled in managing multiple tasks and shifting priorities in a fast-paced environment.
Strong decision-making, problem-solving, and editing skills.
Excellent interpersonal and communication skills, both written and verbal.
Ability to work independently and collaboratively within a team.
Proficiency in content management tools and documentation best practices.
Experience engaging with stakeholders to gather requirements and provide project updates.
Ability to distill complex technical material into content relevant to end users.
Strong attention to detail with the ability to maintain a big-picture perspective.
Adaptability to new tools, technologies, and communication methods.
Education:
Bachelor's Degree in English, Writing, Journalism, Communications, or a related field, and a minimum of three (3) years of experience in technical writing or communications.OR An equivalent combination of education, training, and/or relevant experience.
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