Departmental Leadership:

• Serves as project director, ensuring compliance with Tribal, Federal, and State regulations, timely task completion, and satisfactory subcontractor performance for construction or remodeling projects.

• Plans, coordinates, and directs ground maintenance, parking lot and walkway maintenance, and Resort & Casino beautification.

• Prepares plans, material lists, and estimates for renovation and construction projects.

• Creates, implements, and maintains department repair and capital improvement budgets, ensuring compliance with budgetary constraints and forecasting future facility improvements.

• Produces and manages the department operating, capital, and project budgets to meet or favorably exceed approved expectations.

• Oversees the maintenance and operation of the Resort & Casino fire alarm systems and fire protection systems.

• Maintains and updates a comprehensive safety plan, facility opening and lock-down procedures, and an emergency notification process.

• Ensures proper maintenance of all mechanical, electrical, and building systems, coordinating contracted services as needed.

• Establishes and maintains a preventative maintenance program for buildings, tools, and equipment based on expert knowledge and manufacturer recommendations.

• Directs the proactive building and ground maintenance of all casino and resort areas.

• Establishes a presence, either personally or through a subordinate, as a member of the Resort & Casino safety committee, identifying and correcting safety hazards.

• Acts as liaison with Tribal, Federal, State, City, and regulatory bodies related to fire safety, guest safety, and occupational safety.

• Ensures proper control and maintenance of grounds and facilities supplies, asset inventory, and accounting to protect company assets.

• Implements an efficient work order system to ensure quick resolution of maintenance and repair issues.

• Ensures compliance with and staff training in all applicable building and safety codes, hazardous waste disposal, OSHA regulations, and hazardous materials guidelines.

• Monitors emergencies, including equipment breakdowns, malfunctions, and alarm calls at the Resort & Casino.

Personnel & Administrative Tasks:

• Establishes and enforces department standards, objectives, and policies in alignment with the organization's mission.

• Maintains a skilled, trained, and motivated staff by providing continuous communication, feedback, and customer service training.

• Continuously assesses and develops strategic business and operational plans for maximum efficiency and best practices.

• Implements internal controls to prevent fraud, loss, theft, and employee or customer injury.

• Maintains updated SOPs and ensures compliance with tribal, state, and federal regulatory requirements.

• Produces and manages department budgets to meet or exceed approved expectations.

• Collaborates with Executive Management, Directors, and Managers to share feedback, exchange ideas, and further the organizational mission and goals.

• Ensures company and department records, documents, and electronic data are securely and confidentially stored per company policies.

• May be assigned to drive a company vehicle on public roads, between Resort & Casino properties, or other destinations during shifts.

Accountability and Supervision:

• Directly supervises subordinate employees in the Facilities, Environmental Services, Custodial, and Grounds Departments.

• Responsibilities include: interviewing, hiring, planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints; providing training; resolving issues; enforcing policies and procedures; and recommending improvements for efficiency and cost-effectiveness.

Education and Experience:

• Bachelor’s degree in Engineering, Construction Management, or a related field required.

• Minimum of five (5) years of experience in the management of a facility of similar size and complexity.

• Casino experience preferred.

• Or an equivalent combination of education, experience, and training.

Knowledge, Skills, and Abilities:

• Must have a valid driver’s license (no revocations or suspensions in the last 3 years).

• Expertise in all phases of physical plant operation, maintenance, and repair, as well as planning, scheduling, management, and administration.

• Technical skills in working with air conditioning and heating systems.

• Knowledge and experience with state and local safety, fire, construction, and public access regulations.

• Ability to read and understand blueprints and building codes and develop cost estimates and budgets.

• Strong commitment to the organization’s goals and objectives.

• Ability to handle confidential information with discretion and loyalty to the organization.

• Strong knowledge of internal controls as it relates to the department.

• Excellent planning skills and ability to proactively guide executive management towards higher levels of efficiency and profitability.

• Strong interpersonal and communication skills, with leadership characteristics including motivation, confidence, intelligence, and teamwork.