Application Analyst - Junior

Company: Our ClientClient Location: RemoteEngagement Period: December 2024 to July 2025

Project Name: Enterprise Database Archival Service

Scope:

Reporting to the Manager, 1GX Technology, the Application Analyst’s primary role will be responsible for providing technical support, troubleshooting, and building reports for the client Enterprise Database Archival Service on the Cloudera Data Platform (CDP Public Cloud). You will collaborate closely with end-users and IT teams to ensure this platform is successfully used by end users. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

The Application Analyst will provide analysis and recommendations on process improvements and generating reports, and include details of risks, dependencies, business impacts, interdependencies, and implications pertaining to the methodology to be applied on projects. The role serves as a bridge between users and technical teams, ensuring that applications effectively meet business objectives. A proven ability to function on an individual basis and in a team environment is essential.

Duties:

• Develop and maintain technical documentation, user guides, and training materials to support users in using the CDP platform.
• Work with Big Data and Business Intelligence technologies.
• Understand CDP Public Cloud Base and Data Services from an architecture level.
• Support end-user issues from CDP and provide temporary/permanent fixes.
• Work on access requests, incidents, and change management processes using ticketing systems like ServiceNow.
• Administer and audit CDP user access and data management from various endpoints/levels like Console, Ranger, Virtual Warehouse, Data Visualization.
• Migrate applications/data from Development to Production Environments.
• Troubleshoot and fix issues encountered in SSSD, Free IPA, Azure IDP.
• Troubleshoot and fix issues encountered in HDFS, Yarn, Ranger, Hive, Impala, Sqoop, Hue, Cloudera Data Warehouse, Cloudera Data Visualization.
• Troubleshoot and fix issues encountered in Azure Kubernetes Services, Azure Single/Flexible Postgres DB.
• Manage Azure VMs, Storage Accounts, Private Subnets, Private Endpoints, Cost Explorer, Quotas, Identities/Roles.
• Manage RHEL OS, Salt orchestration.
• Build and optimize data warehouses, data lakes, ensuring efficient storage and retrieval systems for analytical needs.
• Design and create CDP DataViz dashboards and custom reporting with various data sources and inputs.
• Provide depth and insight to data produced by various teams and transform them into meaningful analytics for decision-making.
• Analyze data and prepare information results.
• Gather and document client requirements.
• Create and provide training regarding dashboards and reporting.
• Escalate issues and risks, as appropriate.
• Translate complex business requirements to technical deliverables, i.e., design specifications.
• Adhere to SDLC methodologies for development/continuous improvement.

Equipment Requirements:

• Client will provide access to personal Azure Virtual Desktop (AVD).
• Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.

Working Hours:

• Standard Hours of work are 08:15 – 16:30 MST, Monday through Friday excluding holidays observed by the Province of Alberta.
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be 100% remote.

Notes on Location:

• Resource will work remotely.

Mandatory Training Courses:

• Once hired, the resource will be required to complete all mandatory training, including but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses.

Submission Must Include:

• Resume
• All required experience must be described in the resume under the job/project where experience was attained.
• Each job/project must contain the term of the job/project in the format MMM/YYYY to MMM/YYYY.
• Resource References: Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first.