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Our client is now hiring an experienced Customer Success Manager. The primary responsibility is to maximize the sales of our services in NYC area to existing clients These services include: Document Storage , Electronic Document Management Solutions, Data Storage, Pathology Storage and Shredding . Other key responsibilities include:

  • Manage and upselling to assigned client base.
  • Qualify, research, track and develop leads into viable opportunities
  • Effectively articulate the value proposition to multiple organizational levels
  • Develop strong business cases, proposals and presentations for sales opportunities
  • Negotiate the terms of agreements and close sales.
  • Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
  • Participation in professional organizations (sales, marketing, industry associations)

Desired Skills & Experience

  • Minimum of 3 years of consultative sales experience
  • Driven to succeed and excel, with a passion and enthusiasm for the business
  • Excels in an entrepreneurial atmosphere with constant change.

·       Self-motivated and self-directed

·       Exceptional work ethic

·       Independent thinker

  • Technical awareness -- can confidently converse with C-level contacts
  • Strong relationship building skills.
  • Proven record of exceeding quota in previous positions
  • Demonstrated ability to win competitive account sales.  
  • Excellent written and oral communication skills.

 

 

 

 

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