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As a Business Development Executive, you will be responsible for driving new business growth within long-term care facilities, such as nursing homes, assisted living centers, and rehabilitation centers. You will identify opportunities to provide comprehensive diagnostic services, build strong relationships with key decision-makers, and ensure the highest level of customer satisfaction. This is a client-facing role that combines strategic sales, relationship management, and market development.

 

Key Responsibilities:

  • Sales & Market Expansion:

    • Identify and prospect new long-term care facilities to sell laboratory services

    • Develop and execute targeted strategies to penetrate new accounts and grow existing business within assigned territories.

    • Conduct in-person meetings, virtual presentations, and negotiations with key decision-makers (e.g., administrators, medical directors, and nursing leadership).

  • Account Management & Relationship Building:

    • Develop strong, lasting relationships with key stakeholders in long-term care facilities to become a trusted partner for their lab service needs.

    • Understand the specific needs of each client and customize laboratory solutions to meet their requirements, ensuring high satisfaction and retention.

    • Provide ongoing customer support, including handling issues related to service quality, pricing, and delivery timelines.

  • Product Knowledge & Training:

    • Maintain up-to-date knowledge of the company's laboratory services and solutions.

    • Educate facility staff on the benefits of using [Company Name]’s lab services and provide relevant product training to clients as needed.

  • Market Intelligence & Reporting:

    • Conduct market research to stay informed of industry trends, competitor activities, and regulatory changes that may impact the long-term care sector.

    • Regularly report on sales activities, pipeline status, and forecasts to management.

  • Collaboration & Teamwork:

    • Work closely with the marketing, customer service, and laboratory operations teams to ensure smooth onboarding and service delivery for new clients.

    • Participate in industry events and conferences to build brand awareness and generate leads.

Qualifications:

  • Experience:

    • 3+ years of experience in business development or sales, preferably within healthcare, laboratory services, or a related field.

    • Experience selling into long-term care facilities, nursing homes, or senior care organizations is highly preferred.

  • Skills & Competencies:

    • Strong understanding of the needs and challenges facing long-term care facilities.

    • Excellent communication, negotiation, and presentation skills.

    • Ability to build and maintain strong professional relationships with clients, stakeholders, and internal teams.

    • Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.

    • Goal-oriented, self-motivated, and results-driven with a passion for sales.

  • Education:

    • Bachelor’s degree in Business, Healthcare, Life Sciences, or a related field preferred.

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