Solution Advisor - Social Work/Behavioral Health

Job Location-Fully Remote

Overview:

Varada Consulting, LLC is seeking a full-time Solution Advisor that will support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. They will support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Solution Advisor providing Cerner expertise, support, and knowledge transfer sessions to the National/VISN Councils/local workshops and VA solution experts.

Responsibilities:

• Support translation of Cerner capabilities and nomenclature to enable VA understanding in partnership with the Solution Expert.
• Bring the VA-assigned solution experts up to speed in their respective areas with solution knowledge.
• Review and help the Solution Management Administrators (SMA) with the task orders and deliverables, and ensure they are received on time and are completed accurately per program office requirements.
• Provide support to the SMAs and members by assisting in the current state workflow/requirements analysis.
• Assist in future state workflow design and diagrams.
• Identify potential risks and pain points in the workflows.
• Assist with management, escalation, and resolution of trouble tickets and change requests.
• Assist in reporting requirements/mapping/identification.
• Assist in the development of EHRM testing scripts and support all EHRM testing types and EHRM testing events. Review and assist in managing issues and risks with mitigation plans.
• Work with Oracle Health and VA in building/designing/workflow changes.
• Assist in the review of training manuals and job aids. Assist and support in cutover/go live planning and post go-live support.
• Assists with development and review of work plans.
• Provide solution knowledge expertise in Social Work and Behavioral Health.

Required Experience:

• 5+ years of professional work experience
• Works independently designing and developing new software products or major enhancements to existing software for a healthcare/clinical environment.
• Acts as the highest-level technical expert, addressing problems of systems integration, compatibility, healthcare semantics, informatics, and multiple platforms.
• Responsible for project completion.
• Performs feasibility analysis on potential future projects to management
• Bachelor's degree in Healthcare IT, computer science, electronics engineering, engineering, or a related technical field, or an additional 10 years of experience, may be substituted for degree requirements

Preferred qualifications:

• Experience in the VA
• Experience implementing electronic health records
• Millennium experience on code levels 2018 or higher
• Preferred understanding of Cerner Model recommendations
• Analysis and development of Current/Future State workflows required
• Experience managing functional validation and end user testing for Cerner (or other EHR) and integrated third party solutions
• Able to identify and mitigate risks
• Performs feasibility analysis on potential future projects to management
• Experience supporting the identification of root causes, courses of actions, and potential solutions to support any major incident or response efforts
• Experience leveraging ServiceNow’s out-of-the-box features to customize reports and solutions for clients. Experience collaborating with multiple stakeholder groups to evaluate and escalate tickets
• Strong leadership, written/oral communications, analysis, data gathering and organization skills
• Experience facilitating reviews, evaluating scenarios for stakeholder impact, and collaborating with Solution Experts to provide recommendations for optimization and effective change

Join an Award – Winning Team! Voted as the Most Innovative and Fastest Growing Company, Varada Consulting offers highly customized IT capabilities in the federal civilian and DoD market space in support of the mission objectives of the federal government. Varada provides competitive compensation and benefits packages including 100% employer paid healthcare premium, matching 401k, and unlimited education/training.

Varada Consulting, LLC is an Equal Employment Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.