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Job Summary: Accounts Receivable & Collections Specialist will be responsible for the review and coding of financial information.  They will prepare and process documents to disburse funds, compile and review information for accuracy and maintain records.  This person will perform their work by applying knowledge of accounting terminology, principles, and procedures by using spreadsheets and/or automated accounting software. This person will work closely with the finance and accounting department and other internal departments. The AR & Collections Specialist will be assisting with the inventory performances, end of the month process and financial reporting among other tasks.   



Education & Experience

               Bachelor of Science in Accounting, Finance, or related field or

               Associate degree in accounting with a minimum of 4 years of accounting working experience.  

               Must have a minimum of 2 years’ experience using any accounting software or other related system.   

               Must have knowledge of Finance and accounting principles and practices.

               Must be proficient in MS Office with advanced Excel modeling skills.



Essential Functions/ Duties and Responsibilities:


1.       Responsible for processing all the accounts receivable tasks following the established deadlines and guidelines.

2.       Processes customer credit applications for approvals.

3.       Provides customer service regarding collection issues, resolves customer discrepancies, and short payments and ensures that receivables are collected promptly.

4.       Effectively identify and resolve customer issues preventing timely payment, which may include research within multiple systems/tools, examining historical data and payment history, collaborating with internal partners, and/or escalating within customer or client management.

5.       Weekly phone calls or e-mails to delinquent customers in a fast-paced goal-oriented collections department.

6.       Review customer accounts and apply credit policy to release or hold orders.

7.       Process daily treasury deposit and slips, AR cash applications.

8.       Maintains solid recordkeeping of notes relating to all collection efforts, including calls and letters sent to customers.

9.       Enlists the efforts of sales and senior management when necessary to accelerate the collection process.

10.   Must communicate & follow up effectively with sales/service departments regarding customer accounts on a timely basis.

11.   Works with the Promotions Accounting Representative to reconcile customer allowances related to bill backs, promotional grocery discounts, spoilage, marketing, and other charges. Maintains billback and allowance spreadsheets in conjunction with Sales and Marketing Department

12.   Processes Monthly Broker and End User Commissions including payment request to AP.

13.   Coordination of input of promotional calendar with Sales Team.

14.   Coordinate year end promotional balance with finance department.

15.   Maintain and balance AR by verifying, allocating, posting, reconciling transactions, & resolving discrepancies.

16.   Reconcile the 3-way matching AR process.

17.   Assist on inventory adjustments, Inventory cycle counts, and end of the month Inventory counts and reconciliations working closely to related parties to resolve any inventory discrepancies.

18.   Assisting with Accounts Payable duties such as 3-way billing matching and expense recognition postings.

19.   Protect organization's value by keeping information confidential.

20.   Post journal entries related to all AR adjustments. 

21.   Assist with all tasks related to the end of the month process.

22.   Manages remote checks deposit and clearing procedures.

23.   Assisting with front office door and phones.

Other duties / special projects as assigned. 
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