Salary: $28 per hour

Job Description:We are seeking a diligent and detail-oriented Returns Clerk to join our team. In this role, you will be responsible for managing the return process, ensuring that returned items are accurately inspected, restocked, or processed for further action. Your attention to detail and organizational skills will be vital in maintaining an efficient returns operation and ensuring customer satisfaction.

Key Responsibilities:

• Process returned items efficiently, ensuring proper inspection, documentation, and tracking of each return.
• Verify returned items against return requests and ensure they meet return policies.
• Organize returned products for restocking or proper disposal.
• Update inventory records to reflect returned goods, ensuring accurate stock levels.
• Communicate with customers and/or the shipping team regarding the status of returns and refunds.
• Assist in restocking returned items, ensuring they are properly labeled and stored.
• Maintain a clean and organized returns area, ensuring returns are handled promptly and accurately.
• Help with managing damaged or defective items and coordinate with the appropriate team for resolution.
• Follow all safety and company policies to ensure a secure and compliant returns process.

Qualifications:

• Strong attention to detail and accuracy in processing returns.
• Basic computer skills and experience with return processing or inventory management systems.
• Good communication skills and the ability to work well with both customers and internal teams.
• Ability to stay organized and manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and ability to handle customer inquiries or issues related to returns.