Pitisci & Associates
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Data Analyst – SailPoint/Identity & Access Management (IAM)

W2 Contract

St. Petersburg, FL 

Fully remote - EST time zone

 

Summary

The Data Analyst will support the IAM team by identifying and analyzing manual provisioning workflows across systems like ServiceNow, Active Directory, SailPoint, and Exchange. This role plays a strategic part in optimizing and streamlining identity-related operations through data analysis, process improvement, and automation readiness assessments.

 

Key Responsibilities

  • Conduct full lifecycle data analysis including requirements gathering, design, execution, and delivery of insights.
  • Analyze data and interpret results using statistical techniques to provide actionable insights to IAM leadership.
  • Identify opportunities to automate high-volume, manually provisioned IAM tasks by evaluating patterns and operational data in ServiceNow, Active Directory, SailPoint, and Exchange.
  • Develop and maintain reports and dashboards to support operational awareness and continuous improvement initiatives.
  • Design and implement data quality and performance monitoring strategies to ensure consistency across identity platforms.
  • Validate and troubleshoot data inconsistencies across IAM tools and related systems.
  • Collaborate with IAM engineers, request fulfillment teams, and leadership to prioritize automation candidates and process enhancements.
  • Provide documentation and analysis to support business cases for automation or tooling changes.
  • Continuously assess and refine analytical methodologies to improve accuracy and value of insights.
 

Required Skills & Qualifications

  • 5+ years of professional experience in data analytics, systems analysis, or a related field.
  • Very strong SailPoint experience required.
  • Proven experience interpreting and analyzing complex datasets using statistical and analytical techniques.
  • Strong proficiency in data visualization and reporting using Tableau, Excel, ServiceNow Reporting, or similar tools.
  • Deep understanding of data flows and workflows in IAM tools and environments such as Active Directory, SailPoint, Exchange, and ServiceNow.
  • Experience designing and supporting data pipelines, ensuring data quality, and troubleshooting issues across interconnected systems.
  • Excellent communication and collaboration skills, with the ability to partner with cross-functional teams and influence process improvements.
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