Technical Project Manager

Bradley Professional

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$80,000 - $90,000 / yr

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Technical Project Manager

Boston, MA

IDj-17427Posted 11/7/2025

The Technology Project Manager position is responsible for proactively managing the technical installation and maintenance requests for our client, and the internal teams. The Technology Project Manager is part technical support engineer, part customer champion, and part relationship manager for a defined group of post-implementation customer accounts. The Technology Project Manager has the following overlapping responsibilities:

• Technical Support

• Project Management

• Account Management (only the technical aspects)

• Service Support

• Establish local connection with ST local technical leaders

Success in this role requires the ability to resolve technical problems, provide answers to detailed security systems configuration questions, interface with and coordinate outsourced and in-house installation and maintenance support teams, triage technical problems and coordinate the remediation response, and communicate effectively with all parties involved in a project.

Maintain a high level of programming knowledge in Access Control, Video Security, Intrusion Alarm installation, and related technologies. In addition, you will be required to provide service and support for IP based Access Control, Video Security Systems, and related equipment. You will work with clients and their team and in some cases subcontractors to ensure all projects are completed on time and on budget, and to identify anomalies early in a project installation and rectify them with urgency.

Technical Project Managers also develop a consistent long-term partnership with customers to ensure they remain successful and realize the full value of their investment. This includes management of security systems installations, ongoing coordination of their maintenance, and direct involvement in service support activities.

Education/Experience:

• High School/GED; 4 year degree is preferred.

• At least 5 years’ experience with security system installations including Access Control and Video Security System.

• Technical background in Video security systems, access control, and electronic technology (low voltage), IP and Analog.

• Knowledge of Milestone VMS and Axis cameras (certification preferred)

• Understanding of job safety practices

• Electrical background and knowledge of electrical materials

• Must be proficient in using Project Management software (i.e., Microsoft Project) • License holder for installation (needs vary across state) highly desirable.

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