Position Summary 

Responsible for developing and implementing comprehensive, proactive strategies to maximize organizational revenue through the creation and execution of special events and promotions. This role ensures high-quality guest service standards are exemplified and upheld by all team members and provides leadership across event planning, promotional design, and departmental coordination. 

Essential Functions and Responsibilities 

This list is illustrative only and not all-inclusive. Duties may vary based on organizational needs. 

• Creates, writes, and implements engaging and profitable promotions for the organization and its associated entities. 

• Manages all special events and collaborates with Marketing leadership to design and implement event concepts. 

• Reports on the effectiveness and profitability of promotions and events in accordance with established Marketing procedures. 

• Maintains calendars, timelines, and schedules for upcoming promotions and special events. 

• Establishes and maintains vendor relationships for on-site promotions and events. 

• Sets up and executes promotional events and giveaways; responsible for kiosk promotions and event setup. 

• Coordinates with Purchasing to order supplies for promotions and maintains accurate inventory. 

• Secures necessary approvals and signatures for all promotions and special events. 

• Responds to audit findings and makes required changes or corrections. 

• Creates tag codes, promotional IDs, prize IDs, vouchers, and related criteria for players’ club and kiosk systems. 

• Communicates with relevant departments when coordinating promotions and special events. 

• Partners with graphics and creative teams to produce promotional materials, advertisements, and collateral. 

• Manages communication of promotional and event details to team members and the public. 

• Researches and procures supplies and materials for events. 

• Hires, schedules, and supervises promotions and event staff, including oversight of payroll and any overtime. 

• Promotes positive guest relations through prompt, courteous, and efficient service. 

• Encourages a welcoming atmosphere for team members and supports skill development. 

• Conducts meetings and distributes information regarding upcoming promotions and events. 

• Assists with marketing functions as needed. 

• Performs additional duties as assigned. 

Education and Experience 

• Bachelor’s degree in Marketing, Advertising, Communications, or a related field required. 

• Three (3) years of prior casino experience in Promotions, Special Events, Entertainment, or Sponsorships required. 

• Five (5) years of Marketing, Promotions, or Special Events experience preferred. 

• Or an equivalent combination of education, training, and experience.