Position Summary : We are a growing consulting firm in need of a dynamic and reliable Proposal Specialist to support our Tidal Basin proposal services team. As a Proposal Specialist, you will work collaboratively with all members of the proposal team, business units, subject matter experts and executives to assist with developing winning proposals, qualifications, and interview presentations. You may also assist with competitive research, capture, and managing and developing proposals, including strategy, writing/editing, graphic design / visual layout, compliance, QA/QC, schedules

Tidal Basin seeks a Closeout Specialist to join the team supporting our client. The position will assist in one or more programs that provide temporary housing and temporary or permanent repairs to damaged homes in the recovery from Hurricane Ian. This position represents an exceptional opportunity to join an expert team to facilitate change and help make a lasting difference.        Duties / Responsibilities include, but are not limited to: Assessing a case file’s costs and supporting documentation against the corresponding

Job Duties and Responsibilities include: ·          Receive, log, and track all appeals and complaints provided by applicants of the R3 Program. ·          Track responses on all complaints and appeals, in adherence with program documentation policies. ·          Communicate effectively with applicants, staff, program team members, and the Program’s Legal Department to resolve all appeals and complaints ·          Coordinate resolution of complaints and appeals by performing tasks such as investigating the complaints or appeal, surveys, interviews, educating the applicants, etc. ·          Pay close attention to applicants

Position Summary: Our company is seeking a temporary part time Payroll Assistant for approximately 20-25 hours per week to assist with our payroll operations. This is primarily a data entry position.   This position requires strict attention to detail with a high degree of confidentiality.   All confidential and sensitive data must be secured at all times. Job Duties and Responsibilities include: ·          Gathering and examining of timesheets to ensure validity ·          Ensure that timesheets follow corporate policies Basic understanding of debits and

Position Summary :  This position is part-time and will be onsite in our offices in Puerto Rico. The individual will split their time between the two office locations .  The individual will be responsible for resolving employee relations concerns through both formal investigations and alternative dispute resolution methods.  This position is also responsible for carrying out a broad scope of responsibilities within Human Resources including but not limited to handling benefits inquiries, employment law compliance, payroll related questions, HR administrative support

Position Summary: Systems Administrator includes responsibility for specification, selection, installation, configuration, system management, and operation, including administration and maintenance of systems support for all company software and hardware.  This responsibility includes testing, troubleshooting, diagnosing, and resolving problems related to the same. Provide timely technical support for users and works with them to solve existing problems. This position will also include providing help desk support needs with the use of the company’s ticket system as well as additional requests determined

Position Summary : You will be responsible for end-user hardware and software support as a desktop support analyst.   This includes Windows-based PCs, Windows Active Directory, and third-party applications.   You will work with our team of IT professionals to maintain the organization's computer systems, networks, and data. You will perform various IT duties in this role, including firewall modifications, troubleshooting physical networking (switches and cabling), system security patching, and systems deployment. The ideal candidate would be someone with

Position Summary : A network administrator works as part of a team to ensure the optimal performance of an organization's network. He or she assists Team members with support, maintenance, and optimization of core network services, devices, and communications systems. He or she works alongside senior Network Team members to provide logistical support, respond to queries, document changes, and assist with testing, assessment, diagnosis, and resolution of network service outages and incidents. Under the direct supervision of the Network Manager

Position Summary:   Tidal Basin has an opportunity for an experienced Human Resources professional to join our team. The Employee Relations Specialist will report to the Human Resource Manager and will help to support project management through various tasks such as time sheet tracking and corrections, researching information and analyzing data, and providing company policy guidance. The Employee Relations Specialist will serve as a first point of contact for employees and provide support with the guidance from the corporate HR staff

Position Summary: Tidal Basin is actively seeking an innovative, motivated, and talented CDBG DR Eligibility Analyst. The ideal candidates will be able to showcase their technical expertise and project delivery skills in the CDBG DR regulations, policies, and procedures. Eligibility Analysts will be responsible for the FEMA Public Assistance Projects evaluation compliance with the Non-Federal Match requirements from activity eligibility determination to match payment recommendation. The Eligibility Analysts is also responsible for developing project closeout files and packages. The

Position Summary: Tidal Basin has an opportunity for a Closeout Lead to join our team. This position will assist in one or more programs that provide temporary housing and temporary or permanent repairs to damaged homes in the recovery from Hurricane Ian. This position represents an exceptional opportunity to join an expert team to facilitate change and help make a lasting difference.        Duties / Responsibilities include, but are not limited to: Provides direct oversight for a group of Closeout Specialists participating

Position Summary:   Systems Administrator includes responsibility for specification, selection, installation, configuration, system management and operation, including administration and maintenance of systems support for all company software and hardware.  This responsibility includes testing, troubleshooting, diagnosing, and resolving problems related to the same. Provide timely technical support for users and works with them to solve existing problems. This position will also include providing help desk support needs with use of the company’s ticket system as well as additional requests determine by

Position Summary:   The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value.  This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers’ front-end needs and overall experience.   The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and

Position Summary:   The role of the Call Center Operations Supervisor is to manage the daily Call Center and staff in the Utica, NY Tidal Basin Call Center.   This includes, but not limited to, Call Center Agents, Team Leads, and Call Center support staff as the Tidal Basin Customer Relations Call Center expands. This position will ensure all facets of the Call Center are meeting program objectives, customer expectations, and operating efficiently.   The Call Center Operations Supervisor will work closely with

Position Description : As the Enterprise Solutions Capture Manager, you will work collaboratively with the business development team, marketing and proposal team, business leads, technical leads, and subject matter experts to identify strategic leads and plan, develop and coordinate capture and research opportunities. You will assist with the creation of strategic business development campaigns as well as leading, creating and maintaining capture and account records in CRM. Your work will directly impact our ability to grow our business and expand our

Tidal Basin is looking for professionals to work on its projects nationwide; however, greater emphasis will be placed on our Puerto Rico market sector .  Interested parties will be prioritized if they are already in Puerto Rico .  Applicants who are bilingual are preferred .  For more information about Tidal Basin, please access https://www.tidalbasingroup.com/ .    Position Summary:  The objective of the Case Manager with extended functions as a Scheduler is to provide case management services to an assigned caseload of disaster recovery clients