As the Records Supervisor, you will play a key role under the guidance of the Director of Operations, overseeing the daily operations of our records team. Your responsibilities include applying your expertise in established records and data management theory and procedures to collaborate with the Director of Operations. Together, you will develop, maintain, and implement efficient systems for the creation, utilization, maintenance, and disposition of client and administrative records firm wide. 

• Assisting in the development, implementation, and updating of departmental policies and procedures.
• With assistance from the Director of Operations, handle day-to-day management of the staff; providing performance counseling/guidance, conducting performance evaluations, and working with the Director on salary and disciplinary recommendations for staff.
• Managing workflow and workload distribution across the team while providing hands-on support as needed.
• Leading the records team by coaching, mentoring, and resolving issues to support operations, articulate goals, recognize individual achievement and facilitate and encourage continuing education and development of the team.
• Managing records retention program and records transfer/release procedures.
• Conduct new employee orientation, introducing paralegals and secretaries to the firm’s records management procedures.
• Assist in the development and maintenance of training and procedural documentation. 
• Staying abreast of best practices in the records management environment.
• Assessing staff, equipment, technology, space, and supply needs.
• Monitoring expenses, reviewing invoices, and assisting with budget forecasts.
• Maintaining up-to-date relevant department information on the Records page on the firm intranet (HUB)
• Maintaining close working relationships other firm departments as necessary.

• Two years' experience in a law firm records environment, as well as two years’ supervisory/management experience.
• Strong computer and database skills, with experience utilizing legal-specific systems preferred.
• Advanced verbal and written communication skills.
• Strong analytical, interpersonal and organizational skills.
• Ability to work productively with all levels of firm personnel.
• Be familiar with and adhere to all firm policies and procedures.