We are seeking a motivated and experienced Commercial Landscape Account Manager to oversee landscaping services for commercial properties across the Dallas-Fort Worth metroplex. The ideal candidate will be responsible for managing client relationships, ensuring high-quality service delivery, and driving customer satisfaction while coordinating with field crews and vendors. This role requires a blend of horticultural knowledge, account management skills, and a customer-first mindset to maintain and grow our commercial portfolio in a competitive market.

Key Responsibilities:

• Serve as the primary point of contact for commercial clients, including property managers, HOAs, and business owners, addressing their landscaping needs and concerns.
• Conduct regular site visits to assess landscape conditions, ensure quality standards, and identify opportunities for enhancements or upsells.
• Develop and manage maintenance schedules, ensuring timely execution of mowing, pruning, irrigation checks, seasonal cleanups, and other landscape services.
• Collaborate with field crews to communicate client expectations, oversee project completion, and resolve any on-site issues.
• Prepare and present proposals, bids, and contracts for new services, enhancements, or renewals tailored to client budgets and property needs.
• Monitor account profitability, manage budgets, and ensure services are delivered within scope and on time.
• Respond to client inquiries and emergencies promptly, maintaining strong relationships and trust.
• Stay informed on local climate conditions, plant health, and sustainable landscaping trends specific to the Dallas-Fort Worth region (e.g., drought-tolerant plants, water conservation).
• Coordinate with vendors and subcontractors for specialized services such as tree care, pest control, or hardscape installations.
• Maintain accurate records of client interactions, service reports, and billing details using company CRM software.

Qualifications:

• Minimum of 3-5 years of experience in commercial landscaping, account management, or a related field.
• Strong knowledge of horticulture, turf management, and irrigation systems, with familiarity of plants suited to North Texas climates.
• Proven ability to manage multiple accounts and build long-term client relationships.
• Excellent communication and negotiation skills, with a professional demeanor.
• Proficiency in Microsoft Office and landscape management software (e.g., Aspire, LMN, or similar).
• Valid Texas driver’s license and ability to travel throughout the Dallas-Fort Worth area.
• Certification in landscaping, horticulture, or irrigation (e.g., TCLP, ISA, or similar) is a plus.
• Ability to work outdoors in varying weather conditions and occasionally lift up to 50 lbs.

Preferred Skills:

• Experience working with commercial properties such as office parks, retail centers, or industrial complexes.
• Understanding of local regulations and water restrictions in the DFW area.
• Sales experience with a track record of growing account revenue through enhancements or add-on services.

Compensation & Benefits:

• Competitive salary ($80,000 - $90,000 annually, based on experience)
• Performance-based bonuses and commissions
• Company vehicle & fuel
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development and certification support