Description

The Account Executive serves as the primary customer contact for all related activities within the assigned territory. The main focus for the Account Executive is to maintain and grow their business commensurate with the sales plan. The Account Executive facilitates the involvement of all specialist teams and support resources. The Account Executive is responsible for operating their territory within their given operating budget.

Core Responsibilities

• Achieves annual sales and/or profit goals through efficient management and satisfaction of customer needs within assigned territory
• Responsible for consultative sales and promotion of the Company’s products within assigned territory:
  • Develops and maintains territory coverage plan with Regional Manager
  • Provides routine service to key assigned accounts
  • Properly presents key products as directed
  • Communicates regularly with all members of assigned territory team

• Responsible for market development activities:
  • Focuses on development and maintenance of key accounts
  • Performs product in-service training to ensure customer satisfaction as needed
  • Products frequent market feedback on products, competition and market conditions to the Regional Manager and Marketing Manager
  • Develops and maintains territory specific information relative to competitors and distributors in the market mix
  • Develops, maintains and delivers accurate information on lost business
• Generates ideas that contribute to the territory, business unit, company mission and profitability
• Timely and accurate fulfillment of Sales Administration duties:
  • Expense Reporting within guidelines outlined in the company’s Travel & Entertainment Policy
  • Sales Call Reporting
  • Maintain detailed records in SalesForce.com provide account updates
  • Telephone contact with Regional Manager

• Leads and facilitates problem solving within team and across cross-functional areas.
• Recognizes and rapidly responds to changes in internal/external environment; stimulates change and champions new initiatives

• Develops annual business plan and updates regularly; prioritizes and manages time effectively; maintains appropriate contact with all accounts; develops and executes account specific strategies; utilizes resources effectively
• Identifies and builds relationships with customers at all levels within each organization; leverages contacts to achieve business objectives, when appropriate; establishes consistently positive rapport
• Achieves goals for product sales; maintains consistent momentum in sales cycle; self-disciplined and self-directed; overcomes obstacles; maintains high work ethic; creates sales opportunity
• Participates in sales meetings, seminars, industry conferences, and tradeshows and manages event coordination

Qualifications Requirement:

• Bachelor’s degree in life sciences or business related field required (MBA preferred)
• Five+ year’s direct sales experience in a clinical and/or laboratory market environment preferred.
• Strong closing skills. Prior attendance at formal sales training courses a plus

• Strong interpersonal and influencing skills at all levels of the organization
• Demonstrated record of achievement in a prior sales position preferred
• Proven oral, written, telephone and presentation skills
• Knowledge of clinical and/or laboratory market environment and products
• Ability to learn and retain product specific information and utilize to position the features and benefits to customers

• Identifies personal and professional development objectives and plans to achieve them
• Understands internal information technology systems and how the interface with clients

• Ability to work under deadline pressure and extra hours if needed on assignments
• Proficient with MS Office programs
• Strong organizational skills and attention to detail
• Ability to work independently and in a team environment
• Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual

• Valid driver’s license for state of residence required