• Lead the team to deliver Amazing Service every time.

• Keep service fast, friendly, and accurate with Speed of Service principles.

• Drive customer loyalty through events and initiatives.

• Ensure consistent food and drink quality

• Maintain a clean, safe, and welcoming shop at all times.

• Address issues promptly and coach the team to maintain high standards.

• Lead by example

• Drive sales and profit 

• Maximize labor efficiency, control costs, and own P&L accountability.

• Boost sales through merchandising, marketing, and catering opportunities.]

• Encourage two-way feedback and share ideas.

General Manager candidates must possess:

• Strong background in operations, customer service, and team leadership.

• A minimum of 2 years of Restaurant General Management experience in a fast-paced environment (preferably QSR)

• Solid skills in communication, problem-solving, and project management tools.

• Leader who drives results and builds great teams.

• Adaptable, action-oriented, and quick to respond.

• High integrity, with a focus on collaboration and inclusivity.

• Passionate about people and the industry.

• A strong coach and mentor who brings out the best in others.

• Authentic, thoughtful, and committed to diversity and inclusion.

• Degree in business, hospitality, or related field (preferred).