The Sr. Network Rules Manager is responsible for aligning the organization with the first line of defense for Merchant Acquiring and Network requirements, while providing primary support to the new and growing Platform Sponsorship offerings. Through strong partnerships with segment leaders, risk partners, and deep expertise in Card Brand and Network strategies, risk management, and compliance, this role ensures that the organization follows Card Brand Rules, adheres to its established risk appetite, and complies with relevant rules, laws, and regulatory expectations. Additionally, this position manages ongoing requests from the Card Brands, providing required regular reporting.
The ideal candidate must demonstrate strong leadership, influence, and the ability to work independently while collaborating and using sound judgment, considering prudent risk management principles, regulatory requirements, and business objectives.
What You Will Do:
- Ensure compliance with all Card Brand and Debit Network Rules
- Develop first line policies and procedures in line with the latest Card Brand and Network rules and guidelines
- Actively participate in the development of the Platform Sponsorship Program’s methodologies, governance, and oversight, ensuring compliance with Card Brand rules
- Serve as the primary contact with Card Brands for all card compliance matters
- Prepare and manage various reporting requirements for the Card Brands
- Validate and support the organization's PCI and Card Compliance Program
- Analyze and provide feedback on Card Brand and Network Interchange and Billing Practices for all card and merchant portfolios
- Contribute to the overall risk strategy regarding Card Brand and Network Operating Rules
- Foster strong, positive working relationships with segment leadership, colleagues, and risk partners
- Serve as a subject matter expert on Card Brand and Network Management, Operational Risk, and Integrated Payments requirements, industry trends, and best practices
- Effectively present findings from independent assessments and gain buy-in for necessary changes
- Develop and deliver reporting to senior leadership and governance committees as needed
- Respond to internal and external audits, exams, and requests for information
- Assist in evaluating audit and examination findings, implementing corrective actions and responses
What You Bring:
- 7-10 years of relevant industry and professional experience
- Deep understanding of Visa, Mastercard, American Express, and Discover rules and regulations
- Strong leadership and relationship management skills, including the ability to lead across the organization
- Holds self and others accountable for meeting commitments by clearly communicating expectations and responsibilities in relation to operational risk within Enterprise Payments
- Excellent organizational, project management, and analytical skills with strong attention to detail
- High commitment to quality work, organizational ethics, integrity, and compliance
- Exceptional interpersonal skills with the ability to communicate effectively, both written and verbal
- Ability to manage ambiguity, multitask, and work effectively in a fast-paced environment
- Demonstrated decision-making and problem-solving skills to build shared agendas and drive results through collaboration
- Ability to build teams, delegate effectively, and meet deadlines with minimal supervision
- Proficiency in MS Office Suite