Role Description:

Job Title: Network/Security Visualization and Monitoring Analyst

Job Location : Saskatoon or Calgary

Develop and maintain dashboards to visualize data from various NOC and SOC tools

• Dissect and examine past incidents and response to create use-cases and validation criteria
• Work with NOC and SOC teams to validate visualizations and automation use-cases
• Collaborate with NOC and SOC teams to identify and implement automation opportunities.
• Identify KPIs and implement reporting for multiple audiences to make informed decisions
• Use dashboards to track important incident metrics and trends, helping the team quickly identify and respond to issues.
• Develop and implement automation solutions to reduce manual workload and improve service delivery.
• Continuously seek and implement small, incremental improvements to enhance overall service delivery.
• Ensure the reporting process is automated, with data from NOC and SOC tools regularly updated and accurately reflected in dashboards.
• Streamline day-to-day operations through targeted automation of specifically identified tasks and processes.
• Implement automation for monitoring network performance, capacity, and incidents, including initial triage and categorization of alerts.
• Automate routine troubleshooting tasks and generate reports on network performance and incidents.
• Implement automation for detecting security threats and anomalies, and for the initial triage of security alerts.
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Skills and Qualifications:

• Strong understanding of network, security, and operations systems and software (Cisco, ServiceNow, CrowdStrike, Splunk)
• Experience in creating and maintaining dashboards to visualize data from various sources (e.g., PowerBI, Grafana, others)
• Proficiency in automation tools (Ansible) and scripting languages (e.g., Python, PowerShell).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively with cross-functional teams.
• Self-driven with the ability to identify opportunities and take initiative to implement and track them.
• Nice to have: strong understanding of network and security operations.