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Compensation:
$40 - $47 / hr
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This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted. This role is remote.
Position Summary
The LMS Administrator is responsible for the day-to-day management, support, and maintenance of the organization’s Learning Management System (LMS). This role supports Human Resources and training teams by managing compliance training, creating and maintaining learning assignments, assisting employees with technical inquiries, and generating reports to ensure regulatory and organizational training requirements are met.
Key Responsibilities
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Provide daily support for customer inquiries and end-user requests.
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Assist HR support teams in resolving questions related to training and system functionality.
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Manage compliance training uploads and monthly catch-up assignments.
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Upload new hire and orientation rosters into the LMS.
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Generate quarterly compliance and training reports for leadership review.
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Support certification, degree, and professional credential tracking for staff.
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Process training transcript report requests and provide assignment support for mandatory training.
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Participate in scheduled mandatory calls and meetings to align on training compliance and priorities.
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Provide Tier II support for observation checklists and competency tracker inquiries.
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Partner with HR and Learning teams to ensure accurate tracking of training completion and compliance activities.
Required Skills & Qualifications
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Strong Excel skills, including advanced formulas (e.g., VLOOKUP).
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Expertise with Cornerstone LMS (experience with other LMS platforms such as SumTotal is a plus).
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Familiarity with Cornerstone Performance Observation Checklists preferred.
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Experience with HR case management systems (e.g., ServiceNow HRSD) preferred.
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Excellent communication and customer service skills.
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Ability to manage multiple priorities and meet deadlines.
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E-learning development experience a plus (Adobe Captivate, Articulate Storyline, or Rise 360).
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