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Position Summary

We are seeking an experienced Accounts Receivable Manager to lead our Collections and Deduction Management operations within a dynamic Consumer Packaged Goods (CPG) environment. The ideal candidate will have strong experience in managing end-to-end A/R functions, with deep expertise in SAP systems, and a proven track record in improving cash flow, resolving customer deductions, and optimizing collection strategies.
 
Key Responsibilities
  • Own and manage the day-to-day operations of the Accounts Receivable functions focused on cash application, collections, deductions, and dispute resolution.
  • Develop and implement effective collection strategies to reduce DSO and improve cash flow.
  • Analyze customer deductions, identify root causes, and partner cross-functionally with sales, trade marketing, and order management / customer service to resolve issues.
  • Maintain and monitor SAP A/R modules, ensuring accurate customer account management, dispute workflows, and reporting.
  • Manage monthly and quarterly A/R reporting, cash forecasting, and KPI dashboards (e.g., DSO, aging reports, % of current receivables).
  • Leverage SAP (FSCM, FI, SD) to track disputes, apply cash, and generate A/R reports; ensure data integrity and accuracy.
  • Partner with internal and external auditors during audits related to revenue, receivables, and trade spend.
  • Act as key liaison with large CPG retail customers to resolve complex or escalated account issues.
  • Drive continuous improvement initiatives related to process automation, deduction handling, and credit risk management.
  • Contribute to the design of scalable A/R and collections processes in anticipation of future team growth.
Qualifications
  • Bachelor’s degree in Accounting, Finance, Business Administration or related field.
  • 5–7 years of progressive experience in Accounts Receivable/Collections, with at least 3 years in a management role.
  • Strong background in the Consumer Packaged Goods (CPG) industry, with knowledge of customer trade spend and deduction types (e.g., pricing, shortages, promotional).
  • Hands-on experience with SAP (FSCM, SD, FI modules) — must be proficient in dispute management and deduction tracking tools.
  • Deep understanding of credit and collection processes, cash application, and dispute resolution best practices.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency in Excel and other data analysis tools (Power BI or Tableau a plus).
Preferred Skills
  • Experience working with major retailers (e.g., Walmart, Target, Kroger, Amazon) and understanding of their deduction behaviors.
  • Knowledge of EDI systems and trade promotion management tools.
  • Proficiency in Excel and report management.
  • Experience in process improvement initiatives, including automation or ERP enhancements.
Company Offering
  • Fast-paced, collaborative environment in a growing global CPG company
  • Opportunity to make a direct impact on the company’s cash performance and bottom line
  • Competitive salary, benefits, and growth opportunities
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