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Looking for an Operations Planner and Customer Account Rep who will be responsible for the business relationships with specific customers for an import/ trading business . You will work within the entire supply chain from samples to dealing with Asian factories, to maintaining appropriate levels of inventory. You will ensure that the needs of the customers are addressed. You will set the customers' expectations, communicate customer-specific initiatives within our client company, recommend. and implement business improvements. This is a heavily hybrid position, but you must reside close enough to the Irwindale location for on-site meetings.
Primary Duties and Responsibilities:
· Responsible for all order management, quotations, supply chain and customer service processes and performance.
· Ensure on-time delivery to customers for all orders.
· Manage each order to ensure it finishes on the required date confirmed by customer.
· Own order entry for customer production orders, sample orders and color matching orders.
· Create item quotation and freight quotation to send to customers.
· Ensure samples are sent to customers on a timely basis, as requested.
· Manage and grow in-house accounts and sales. Supports outside sales team.
· Lead negotiator with suppliers – cost, price increases and lead time.
Your strengths to be successful include:
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Job Type
Remote Status
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