Job Title: Credit & Collections Analyst

Job Purpose

The Credit & Collections Analyst serves as the primary customer contact for credit and collections, managing customer accounts in a professional manner while supporting company goals for cash collections and Days Sales Outstanding (DSO). This role works closely with the Controller and finance team to ensure efficient and accurate credit and collections processes.

Duties & Responsibilities

• Process daily cash applications.

• Collect trade and banking references as needed.

• Run credit reports when required.

• Follow up on payment issues, including deductions and late payments.

• Assist with month-end closing activities.

• Assist with bank account reconciliations.

• Monitor accounts receivable balances daily.

Qualifications

• Proficiency in Microsoft Office and ability to quickly learn new software.

• Strong attention to detail and high accuracy in work.

• Strong organizational skills to manage multiple invoices and payments.

• Effective communication skills for working with vendors, customers, and internal departments.

• Ability to solve problems, work under deadlines, and multi-task in a fast-paced environment.

• Solid math skills for invoice and payment processing.

• Experience in dispute resolution preferred.

Working Conditions

• Fast-paced, business-casual office environment.

• Ability to sit for extended periods (8+ hours/day).

• Occasional bending/stooping as needed.

• Requires clear verbal communication with internal staff and external contacts.

• Noise level is generally quiet to moderate.

Benefits

• 401(k) with company match

• Health, dental, vision, and life insurance

• Paid time off

• Referral program