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This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted.

 

Position Summary

The Senior Business Systems Analyst (Sr. BSA) connects business needs with technology, providing support to stakeholders and development teams. This role involves process analysis, requirements gathering, project oversight, and strategic initiatives. Acting as a liaison between business units and IT, the Sr. BSA ensures effective communication, mentors junior analysts, leads testing efforts, and manages User Acceptance Testing (UAT) and deployment processes.

Key Responsibilities

  • Identify and prioritize business needs, transforming them into actionable solutions.
  • Analyze processes, document workflows, and identify areas for improvement.
  • Gather, document, and validate complex business requirements.
  • Ensure quality assurance through testing, UAT, and issue resolution.
  • Communicate effectively with business units, IT, and leadership.
  • Mentor junior analysts and support user training efforts.
  • Perform other related duties as needed.

Education & Experience

  • Bachelor’s degree in Technology, Engineering, Business, or a related field.
  • 5+ years of business analysis experience, including process documentation and system implementation.
  • Experience in Order-to-Cash (O2C) processes and ERP systems.
  • Oracle ERP experience preferred; knowledge of AS400, JDE, or Fusion is a plus.
  • CRM experience (Salesforce preferred).
  • Ability to travel up to 10%.

Skills & Knowledge

  • Expertise in Logistics, Finance, Supply Chain, HR, or Operations.
  • Strong knowledge of O2C and Record-to-Report (R2R) processes.
  • Proficiency in process mapping and workflow analysis.
  • Experience in software platform implementations.
  • Familiarity with process improvement methodologies (Kaizen, Six Sigma, etc.).
  • Understanding of data systems, databases, and SDLC.
  • Strong background in UAT, QA testing, and deployment planning.
  • Excellent analytical, communication, and stakeholder management skills.
  • Project management experience is a plus.
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