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Job Type:
Direct Hire
Remote Status:
On-Site
Compensation:
$140,000 - $160,000 / yr
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This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted.
The Senior IT Operations Engineer supports the stability, scalability, and efficiency of IT infrastructure in a fast-paced and evolving environment. This position involves maintaining systems, assisting with technology projects, and ensuring smooth delivery of IT services across the organization.
Key Responsibilities:
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Participate in discussions to help design and support IT systems based on business and technical needs.
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Assist in planning and implementing improvements to infrastructure and operations.
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Research and suggest ways to automate tasks and streamline IT processes.
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Document systems and procedures to support long-term reliability and consistency.
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Support systems across various environments (e.g., testing, production).
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Help connect and manage cloud services with other existing tools and platforms.
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Monitor system health and performance, and respond to issues as needed.
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Provide day-to-day support for infrastructure in a diverse technical environment.
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Coordinate with external partners or service providers to resolve issues.
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Share knowledge and help mentor less-experienced team members.
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Assist in planning for system reliability, growth, and performance improvements.
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Ensure data backup processes are in place and regularly tested.
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Maintain clear and up-to-date procedures for operations and troubleshooting.
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Stay informed about trends and changes in technology.
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Evaluate new tools and services that could improve IT operations.
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Carry out additional duties as assigned.
Requirements:
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Bachelor’s degree or equivalent experience in a related field.
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Experience supporting a mix of systems and platforms.
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Understanding of cloud-based services and IT infrastructure.
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Familiarity with task automation and system configuration.
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Ability to troubleshoot technical problems and resolve issues effectively.
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General knowledge of networks, servers, and storage systems.
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Experience with data protection and recovery processes.
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Willingness to work flexible hours, including evenings or weekends when needed.
Preferred Skills:
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Experience in collaborative, fast-paced IT environments.
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Familiarity with access controls and user management.
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Strong analytical and troubleshooting skills.
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Exposure to system monitoring and reporting tools.
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Experience with large-scale or distributed systems.
General Competencies:
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Clear and effective communication skills.
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Ability to evaluate system performance and make improvement suggestions.
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Awareness of security and compliance best practices.
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Ability to write and follow technical instructions.
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Team-oriented with the ability to work independently.
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Professional attitude and attention to organizational policies.
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