This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted.

Overview:The Cloud Operations Engineer will be part of a high-performing IT infrastructure team in a fast-paced, cloud-first environment. This role is responsible for the day-to-day support, build, and architecture of cloud-based systems and services across all phases of the project and systems lifecycle. The engineer plays a key role in ensuring the reliability, scalability, and performance of enterprise-wide cloud infrastructure, applications, and services.

Key Responsibilities:

• Participate in cloud architecture design discussions, reviewing business and technical use cases to ensure scalable and supportable solutions.

• Support the build, configuration, and deployment of cloud-native and hybrid systems across multiple environments (development, staging, production).

• Identify, implement, and improve cloud infrastructure standards with a focus on reliability, sustainability, and future scalability.

• Evaluate and implement automated solutions to streamline infrastructure deployment and configuration, using infrastructure-as-code (IaC) practices.

• Develop and maintain documentation for system architecture, configurations, procedures, and operations.

• Integrate cloud operations with legacy systems and workflows, ensuring smooth transitions and interoperability.

• Provide hands-on support and administration of cloud and on-prem infrastructure across a multi-vendor, multi-platform environment.

• Manage vendor relationships and escalate support cases as needed to resolve service issues.

• Mentor team members on best practices in system administration, security, and cloud operations.

• Monitor infrastructure performance and participate in capacity planning and high availability initiatives.

• Ensure successful data backups, test restorations, and maintain business continuity procedures.

• Continuously stay current with emerging technologies and trends in cloud computing, DevOps, and automation.

• Contribute to cross-functional technology projects and other duties as assigned.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field; equivalent work experience accepted.

• 4+ years of experience administering Linux-based systems.

• 4+ years of experience managing Windows Server environments in multi-site, multi-domain networks.

• Strong experience with virtualization technologies and provisioning compute/storage resources.

• 2+ years of experience designing, building, and supporting public cloud environments (IaaS, PaaS, SaaS).

• Proficient with AWS and/or GCP services and architecture (e.g., EC2, IAM, VPC, Lambda, CloudFormation, etc.).

• Experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.

• Solid scripting experience (e.g., PowerShell, Bash).

• Working knowledge of container orchestration platforms such as Kubernetes.

• Strong understanding of networking and firewalls, particularly next-gen technologies.

• Familiarity with DevOps principles, CI/CD pipelines, and SDLC practices.

• Hands-on experience with enterprise backup solutions such as Veeam.

• AWS Certified Solutions Architect certification or equivalent cloud certification.

Preferred Qualifications:

• Certifications in cloud platforms (e.g., GCP, Azure), Kubernetes (CKA), or Microsoft technologies (MCSE).

• Experience integrating identity platforms like Okta.

• Familiarity with network diagnostic tools (e.g., Wireshark, ExtraHop).

• Background in managing large-scale, high-availability production environments through cloud providers.

• Exposure to agile workflows and DevOps toolchains.

Skills & Competencies:

• Strong analytical and troubleshooting skills with a proactive approach to system monitoring and problem resolution.

• Solid understanding of Active Directory, Windows domain architecture, and permission models.

• Working knowledge of SQL service configuration and performance tuning.

• Practical knowledge of SAN/NAS technologies, provisioning models, and enterprise storage systems.

• Effective verbal and written communication skills with the ability to document and present technical topics clearly.

• Ability to work independently and collaboratively in a dynamic team environment, including occasional evenings/weekends for maintenance or emergencies.

• Understanding of compliance standards and ability to support regulatory requirements across infrastructure systems.