The Finance and Accounting Department has an opening for a Billing Specialist. The Billing Specialist may work a hybrid schedule in our Chicago, Denver, Houston, or Washington, DC office, or may work 100% virtual/remote in a firm-approved U.S. state. The Billing Specialist is responsible for managing account setup, billing arrangements, and account and inventory management for assigned client portfolios. The Specialist develops strong collaborative relationships with attorneys throughout the billing cycle.

Responsibilities include, but are not limited to:

• Establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff, and clients to ensure compliance with both attorney and client specifications.

• Verifying rates with rate analysts, reviewing and implementing outside counsel guidelines, monitoring fee caps, tier discounts, and matter budgets, setting up and monitoring alerts, and communicating with the firm’s Billing and Intake Committee regarding discounts, write-downs, and write-offs.

• Managing the prebill to final bill process, ensuring billing attorneys receive accurate prebills and return them in a timely manner, submitting finalized bills and eBills in the appropriate template format while adhering to attorney and client specifications, and confirming final bills have been submitted to the client and posted in the accounting system.

• Collaborating with eBilling Coordinators for new client account setups with eBilling requirements, collaborating with the Accounting Systems Administrator to update appropriate fields according to client billing guidelines, submitting invoices electronically and taking accountability for successful submission and troubleshooting, and proactively following up regarding acceptance and timely payment of eBills.

• Communicating directly with clients as requested or as established, concisely communicating arrangements with attorneys and clients on their matters, providing clients with requested information on any special billing arrangements, and responding to all related inquiries.

• Responding to inquiries relating to accruals, audits, and payment reports, recommending solutions based on billing trends relating to realization, and preparing ad hoc reports upon request.

• Maintaining updated prebill status reports for assigned portfolios.

• Monitoring the unapplied cash report and offering resolution when applicable, assisting Accounts Receivable with accurate payment applications, keeping partners updated on available unapplied and trust funds, and applying funds when needed.

• Establishing effective backup support processes, including cross-training and knowledge transfer, to ensure seamless support for all portfolio matters.

Qualifications:

• Bachelor’s degree in accounting, finance, or business discipline preferred, or equivalent experience.

• Prior law firm or professional services experience preferred.

• Experience with Financial Management Systems software.

• Related experience performing complex accounting analysis utilizing advanced Excel and reporting skills.

• High level of business acumen and ability to multitask.

• Ability to assess pertinent information and anticipate needs and outcomes.

• Ability to prepare accurate, highly detailed work product and to prioritize and manage time effectively.

• Talent for delivering exceptional client service through teamwork and an ability to work independently.

• Ability to exchange information and present ideas, report facts, and other information clearly and concisely.

• Strong initiative to proactively increase value to the position.

• Ability to maintain a high level of confidentiality.

• Strong problem-solving skills.

• Reliability, dependability, and motivation.

• Excellent organization and communication skills, both oral and written.

• Flexibility to work additional hours as needed.

Compensation and benefits:

• The anticipated base salary for this position is $50k to $85k. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will perform the job.

• For benefits information, please refer to the firm’s benefits page.

• As a nonexempt position, this role is eligible for overtime.

• The firm may provide a discretionary annual bonus.