Director, Internal Communications and Editorial Strategy

Full Time, Hybrid (3 days in office) 

New York, New York, United States of America 

JOB SUMMARY: 

The Director of Internal Communications and Editorial Strategy is an experienced strategic communications leader responsible for internal and editorial communications, content and programs that align, inspire and engage global associates across company’s vision, strategy and priorities. This key role will direct the development and execution of internal communications, story narratives and associate engagement programs that boost associate understanding, awareness and excitement of the company, while ensuring that the company is telling a clear and consistent story across all key associate audiences. Reporting to the VP of Internal Communications, this role will be an important partner with executives, brand, regional and functional teams to shape culture and drive high performance. A successful candidate will play a critical role in helping the company 2 prestigious brands into the most desirable lifestyle brands in the world and make the company one of the highest performing brand groups in its sector.

KEY RESPONSIBILITIES:

• Work closely with VP of Internal Communications and team to build and launch next generation internal communications strategies that push the boundaries of creativity and connect associates to the company strategy to drive engagement, performance and measurable impact.
• Create compelling and engaging content to support our corporate narratives and inspire global associates around vision, strategy and priorities.
• Craft and execute an editorial strategy to cut through with associates across all channels from intranet to live global events, in-office all hands and companywide campaigns. Take a journalistic approach to content creation and amplification.
• Partner with VP of Communications and cross-functional brand, regional and functional teams to amplify the voice of the associate to ensure clear and consistent storytelling across all associate touchpoints.
• Celebrate company culture and promote company values; Leverage communications to support an inclusive work environment.
• Communicate effectively with all levels of the organization through excellent written and verbal communications skills; Translate complex challenges into simple and clear communications.
• Partner with senior leadership and relevant partners to plan and deliver timely and impactful internal communications and business unit-specific updates, including organizational announcements and strategic companywide initiatives.
• Leverage entrepreneurial mindset and data-driven approach to continuously test, iterate and evolve programming to achieve improved results over time.
• Manage ambiguous and challenging tasks.
• Take initiative and personal accountability to lead oneself, meet deadlines and deliverables.

REQUIREMENTS:

• 7-10 years of writing, editorial and/or communications experience. A strong background in journalism is welcomed.
• Extensive experience with content creation in internal communications, organizational culture, and associate engagement.
• Exceptional writing and copy-editing skills, with ability to synthesize complex concepts and translate into simple, clear, and effective communications. Impeccable verbal and communications and people skills.
• Strong knowledge of employee communications and culture-building strategies; Proven track record delivering effective internal communications programs that translate strategic thinking into action plans and output.
• Strong knowledge of best-in-class internal communications practices and proficiency with next generation communications tools.
• Ability to articulate and represent the employee voice.
• Demonstrate a learning mindset, critical thinking skills and strong problem-solving capabilities; Sees the opportunity and possibility in challenges; Enjoys making the impossible possible.
• Comfort and confidence working alongside senior executives in fast-paced, high stakes situations; Proven ability to successfully influence, facilitate and partner with leaders in all levels.
• Ability to roll up one’s sleeves and execute; Track record of producing excellent results. 
• Hyper attention to detail; ability to work under pressure and within tight deadlines.
• Knowledge of social media and new media channels, and ability to integrate in a high-impact way to engage employees.
• Successful at relationship building and collaborating across a highly matrixed global environment; Willingness to work across different time zones to ensure strong alignment and seamless execution.
• Strong business acumen (experience in retail, apparel and/or consumer industries a plus) with proven ability to connect business goals and objectives with communications strategies for maximum impact.
• Bachelor’s degree in Public Relations, Communications, Journalism, English or related field. An advanced degree is preferred.
• Ability to work outside of traditional business hours when necessary.