Why Join us?

We are a boutique consulting firm based in Northborough, MA with a dynamic and highly customer-centric team. We are looking for a warm, friendly, and engaging Front Office Administrative Assistant to serve as the face of our business to clients interacting with us in-person and over the phone. Are you naturally social and personable? Do you enjoy getting to know people and building relationships where you can assist people to get what they need? Taking the utmost care of clients is core to our success and that begins with making them feel welcomed, valued and respected. If you are the type of person who brings warmth and empathy into your environment, we believe you will thrive here and feel good about the vital impact you make for our team and our clients everyday.

How you will contribute:

• Serve as the first point of contact for clients and visitors, ensuring a warm and empathetic welcome
• Manage incoming phone calls to schedule appointments, and handle client inquiries efficiently
• Support the team by collecting documents, updating clients on the status of our service to them, and maintaining the master calendar
• Utilize computer software, including MS Office, to maintain accurate records and timely communication
• Prioritize tasks effectively and maintain composure under pressure

Is this right for you? 

• Do you have a friendly, personable, and customer-focused demeanor?
• Do you possess 3-5 years of front desk experience?
• Are you skilled at building relationships with clients both in person and over the phone?
• Are you a team player with strong organizational and problem-solving abilities?

What we need from you:

• A professional with 3-5 years of prior office experience
• Proficiency in MS Office and experience with business phone systems
• Excellent organizational, problem-solving, and communication skills (both written and verbal).
• A self-starter who thrives in a collaborative team environment
• A friendly and positive individual with a creative approach to client interactions

What's in it for you? 

• A collaborative work environment with a focus on work-life balance
• A Comprehensive benefits package including PTO, Health, Dental, and Vision Insurance, 401k with match

If you’re ready to join a vibrant, growing law firm and make a meaningful impact, we want to hear from you!We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

If this opportunity sounds like you, please apply now for immediate consideration.