Multi-Site Property ManagerPosition Title: Multi-Site Leasing AgentReports To: Resident ManagerLocations: 5 Properties in Central/South New Jersey (Office in Matawan, NJ)

Position Summary

Essential Duties and Responsibilities

Strategic Leadership & Vision

• Act as the primary leader and decision-maker across multiple properties, setting clear expectations and driving operational excellence
• Build, lead, and retain a high-performing on-site team by hiring top talent, providing hands-on training, and creating a team with accountability and achievement
• Set property performance goals and take decisive action to meet or exceed financial and operational targets

Sales & Marketing

• Lead sales and marketing initiatives to drive occupancy and revenue, developing outreach strategies that position each property competitively in the market
• Personally perform and oversee leasing activities, coaching the team to close deals effectively
• Develop and implement marketing campaigns, oversee market surveys, and make strategic recommendations to maintain strong market presence

Resident Experience

• Champion a resident-first culture by setting service standards and ensuring consistent, high-quality interactions
• Resolve escalated resident issues with authority and fairness, maintaining trust and satisfaction
• Oversee resident engagement programs, community events, and communication strategies that strengthen community bonds

Operational Excellence

• Take full ownership of daily property operations, including maintenance oversight, vendor management, property inspections, daily task list, and contract negotiations
• Directly manage apartment turnovers, move-ins, move-outs, and ensure compliance with regulatory and safety standards
• Implement process improvements and maintain internal controls to enhance efficiency and operational consistency

Financial Accountability

• Serve as the financial steward for each property—owning rent collections and expense control
• Analyze delinquency data and make independent decisions to maximize profitability and minimize delinquencies
• Present financial updates and strategic plans to during virtual and in person delinquency meetings

Qualifications

• Proven multi-site property management experience with a track record of independent decision-making and leading teams across multiple locations to success
• Background in leasing, sales, and customer service, with strong business development acumen
• Exceptional leadership presence with the ability to inspire, coach, and hold teams accountable
• Excellent problem-solving skills, with a proactive approach to overcoming challenges
• Strong written and verbal communication skills, polished presentation style, and executive-level professionalism
• Advanced organizational and operational management skills with keen attention to detail
• Proficiency with Microsoft Office; experience with Yardi preferred
• Knowledge of Section 8 and New Jersey Fair Housing regulations