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Our client in Ajax, ON is looking for a fully remote Personal Lines CSR.
As part of their Service and Retention team, you’ll be supporting and helping to retain existing clients with your passion for providing exceptional customer service and bringing the WOW factor to everything you do. And of course, you know that every interaction with a customer is an opportunity to better meet their needs. Yes, this means up-selling, but not in a pushy way. More in a “how else can I help you today” way.
As a Personal Lines CSR, you’ll work with customers via phone, chat, email and text to answer questions, make policy changes, review renewals, cross-sell, update files, assist with billing changes and more.What you’re amazing at:
Creating customer-focused solutions
Great sales instincts
Multitasking in a fast-paced environment
Driving customer value with cross-sell/up-sell opportunities or churn prevention techniques
Keeping organized while dealing with information/requests coming from different sources
Strong listening and critical thinking skills with an eye for detail
Staying positive and thriving under pressure
Qualifications:Minimum 5 years of experience working as a Personal Lines CSRWhere you’ll work is up to youThey believe in providing a flexible work environment where teammates have the option to work from ANYWHERE across Canada.For anyone based in or near the Durham Region, their headquarters is a REALLY fun place loaded with games, a putting green an in-house gym and much more.
Compensation:
$52,000 to $63,000 depending on experience
Interested? Contact me today to find out more!ID - (j-60028)Michael KamerJOB-BORN Executive Search Inc.Recruiter for the Insurance Industrywww.jobbornsolutions.com michael@jobbornsolutions.com 416-485-4316BIG ENOUGH TO SERVE YOU …small enough to know you
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JOB-BORN Executive Search Inc. is the most respected, successful, placement firm in Ontario that specializes in the Insurance Industry. Established in 1984, we are the highest rated "go to" recruitment consulting firm.
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